Lockton is currently seeking a Regional Leader to manage a team of consulting professionals servicing employer clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Minimal book of business responsibility.
- Overall responsibility for unit performance including growth and persistency.
- Provide direct client support and services as appropriate for complex and/or high-profile clients.
- Develop rapport and enhance the "team" approach and service delivery to all existing accounts and prospective accounts.
- Develop team for consistent and high value deliverables
- Allocate resources/assign cases and prospect projects within the unit.
- Primary role in ensuring continued training, development and primary resource for team members.
- Manage Associates and complete performance evaluations for unit (including salary and bonus review) in conjunction with VP for Account team.
- Assist Producer or Chief Growth Officer in sales opportunities to prospective clients.
- Determine when Producer or Consulting Services Director involvement is necessary in problem resolution.
- Oversees full region book of business to ensure overall client strategy is developed and achieved.
- Assist in peer review for unit's client deliverables
- Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
- Collaboration across specialty practices with regards to relationships, process efficiencies and point solutions
- Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events, as needed.
- Attendance at internal meetings/educational programs.