Highlights
This is an exciting opportunity for an experienced HR professional who enjoys partnering directly with store leaders, supporting associates in the field, navigating employee relations, and traveling to make a meaningful impact on culture, engagement, and business results. As a trusted HR business partner, you will work closely with retail leadership to foster an exceptional associate experience, develop talent, strengthen leadership capabilities, and ensure our people practices support both operational excellence and continued growth.
Numbers & Facts
| Location | Phoenix, AZ |
| Job Type | Full-time |
| Industry | Retail |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1979 |
| Website | http://www.microcenter.com/ |
Description
Store-Based with Regional Travel Retail Support Role
At Micro Center, we're more than a retailer. We're at the forefront of innovation, helping customers explore the latest in AI, advanced computing, 3D printing, robotics, and emerging maker technologies. Our success is built on a simple promise: take care of our associates and customers.
We are seeking a self-motivated, relationship-driven Regional Human Resources Manager to support multiple retail locations throughout the Midwest and Western United States. This is an exciting opportunity for an experienced HR professional who enjoys partnering directly with store leaders, supporting associates in the field, navigating employee relations, and traveling to make a meaningful impact on culture, engagement, and business results.
As a trusted HR business partner, you will work closely with retail leadership to foster an exceptional associate experience, develop talent, strengthen leadership capabilities, and ensure our people practices support both operational excellence and continued growth.
What You'll Do
- Serve as the primary HR business partner for multiple retail store locations.
- Build strong relationships with store leaders and associates through regular site visits and hands-on support.
- Provide guidance and coaching on employee relations, performance management, workplace investigations, corrective action, conflict resolution, and policy interpretation.
- Monitor associate engagement and workplace culture, identifying opportunities to improve retention, morale, and overall effectiveness.
- Partner with leadership teams to develop and execute talent strategies that support business objectives.
- Identify high-potential talent and support succession planning and leadership development initiatives.
- Analyze workforce metrics and trends to provide recommendations that drive informed people decisions.
- Support recruiting and retention efforts to attract and retain top talent.
- Facilitate training programs, workshops, and leadership development initiatives.
- Ensure compliance with company policies, employment laws, and HR best practices.
- Act as a trusted advisor and change agent during organizational and business initiatives.
- This position will be based out of a store with regular travel to support around 7-9 assigned store locations throughout the Midwest and Western United States.
What We're Looking For
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
- 7+ years of progressive Human Resources experience with a strong focus on employee relations, leadership coaching, and performance management.
- Experience supporting multiple locations in a retail, hospitality, restaurant, distribution, or other multi-unit environment preferred.
- Demonstrated success managing complex employee relations issues and workplace investigations.
- Strong interpersonal, communication, and relationship-building skills.
- Ability to influence and partner effectively with leaders at all levels of the organization.
- Experience using data and workforce metrics to identify trends and recommend solutions.
- Strong organizational, problem-solving, and decision-making abilities.
- HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is a plus.
- Ability and willingness to travel up to 40% throughout the assigned region.
Why Join Micro Center?
- Partner directly with retail leaders to influence culture, engagement, and business performance.
- Enjoy a highly visible role with significant impact across multiple store locations.
- Work for a company that values people, development, and career growth.
- Combine strategic HR partnership with hands-on field support.
- Be part of a team dedicated to creating an exceptional associate experience.
If you're a passionate HR professional who enjoys building relationships, solving people challenges, and supporting store teams where the work happens, we'd love to hear from you.
Benefits That Support Your Growth and Well‑Being
At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:
- Medical, Dental & Vision Coverage for regular full‑time associates
- Competitive Employee Discount, including our Friends & Family Discount Program
- Tuition Reimbursement and Education Savings Opportunities to support continuous learning
- Paid Time Off for regular associates to rest, recharge, and take care of what matters most
- 401(k) Retirement Plan with Company Match to help you plan for the future
- Industry‑Leading Vendor and Company Training to build your skills and product expertise
- Clear Career Growth and Advancement Opportunities across the organization
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Company
About Us
MICRO CENTER is the nation’s leading computer and electronic device retailer! Our technology super store has an industry-leading 40,000+ selection of premier products and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. The recipient of many “Best of” and “Reader’s Choice” awards across the country, Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!
There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics through more than 25 Micro Center stores in 16 states and an e-commerce site. The stores, which span up to 60,000 sq. ft., stock more than 40,000 products, including desktop and notebook computers from major makers (such as Apple, HP) and Micro Electronics' own WinBook and PowerSpec brands. Micro Electronics' computers are built by its International Products Sourcing Group (IPSG), which also supplies discounted computer gear.
Micro Center stores cater to tech enthusiasts with "Build Your Own" departments – which allow customers to assemble their computers from scratch – and "Knowledge Bars" up front where customers can speak with technicians. The chain distinguishes itself from its big-box competitors by stocking a wider assortment of products and employing a knowledgeable sales force.
HISTORY SNAPSHOT:
Founded in 1979 in Columbus, Ohio, Micro Center has been extremely successful and profitable for nearly 40 years in an industry that constantly undergoes rapid change. Micro Center locations exceed computer superstores in floor space, product selection and range of services. Micro Center is the store based on knowledge: a technical retailer designed to satisfy the needs of dedicated computer users.
Our stores are arranged so that both novice and experienced computer customers can find what they need, with the right level of assistance, at a cost competitive with any other option. Micro Center is both big and specialized, which means customers can gravitate to the level of assistance they want.
By pioneering its approach to selling personal computers, Micro Center has achieved strong relationships with product manufacturers and an understanding of what its customers need and want. From its early beginnings, Micro Center has grown to over one billion dollars per year in sales, serving customers from coast to coast. By delivering the best technology products and more of them, along with the long dedication to the computer industry, Micro Center will continue to be the technology customer’s One-Stop Shop.
CAREERS AT MICRO CENTER = MEANINGFUL WORK
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Micro Center's well-traveled promotion paths are examples of how hard work, loyalty, competitive spirit, and unwavering commitment to the customer take you and your career to new places.
BENEFITS & WELLNESS:
Micro Center offers a balance between personal and professional interests, competitive pay, an employee discount on merchandise, and a high-quality, competitive benefits program that is designed to be flexible in nature and comprehensive in scope. All associates who work on a full-time basis (at least 30 hours per week) are eligible to participate in our cafeteria benefits plan on the first of the month following 60 days of active service. Flexible schedules and tuition reimbursement are great benefits for our student or part-time workers as well! Micro Center is committed to supporting health and wellness goals for our associates by providing resources such as a monthly wellness newsletter, discounted gym memberships, wellness contests and challenges, exercise equipment for personal use, and much more!
OUR LEADERS:
Richard Mershad, President/ CEO
John Noble, Chief Financial Officer
Warren Beneson, Chief Merchandising Officer
Peggy Wolfe, Chief Operating Officer
Together, these senior executives comprise over 100 years of combined retail experience.
MICRO CENTER is the nation’s leading computer and electronic device retailer! Our technology super store has an industry-leading 40,000+ selection of premier products and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. The recipient of many “Best of” and “Reader’s Choice” awards across the country, Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!
Technically, Your Best Career Move Ever
OUR STORES:There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics through more than 25 Micro Center stores in 16 states and an e-commerce site. The stores, which span up to 60,000 sq. ft., stock more than 40,000 products, including desktop and notebook computers from major makers (such as Apple, HP) and Micro Electronics' own WinBook and PowerSpec brands. Micro Electronics' computers are built by its International Products Sourcing Group (IPSG), which also supplies discounted computer gear.
Micro Center stores cater to tech enthusiasts with "Build Your Own" departments – which allow customers to assemble their computers from scratch – and "Knowledge Bars" up front where customers can speak with technicians. The chain distinguishes itself from its big-box competitors by stocking a wider assortment of products and employing a knowledgeable sales force.
HISTORY SNAPSHOT:
Founded in 1979 in Columbus, Ohio, Micro Center has been extremely successful and profitable for nearly 40 years in an industry that constantly undergoes rapid change. Micro Center locations exceed computer superstores in floor space, product selection and range of services. Micro Center is the store based on knowledge: a technical retailer designed to satisfy the needs of dedicated computer users.
Our stores are arranged so that both novice and experienced computer customers can find what they need, with the right level of assistance, at a cost competitive with any other option. Micro Center is both big and specialized, which means customers can gravitate to the level of assistance they want.
By pioneering its approach to selling personal computers, Micro Center has achieved strong relationships with product manufacturers and an understanding of what its customers need and want. From its early beginnings, Micro Center has grown to over one billion dollars per year in sales, serving customers from coast to coast. By delivering the best technology products and more of them, along with the long dedication to the computer industry, Micro Center will continue to be the technology customer’s One-Stop Shop.
CAREERS AT MICRO CENTER = MEANINGFUL WORK
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Micro Center's well-traveled promotion paths are examples of how hard work, loyalty, competitive spirit, and unwavering commitment to the customer take you and your career to new places.
- Associate training: Our associates take over 225,000 courses annually, in addition to monthly vendor onsite training.
- Leadership Development Program: Our associates, supervisors and managers are offered the opportunity to further develop their skills and grow their careers through our LDP training courses and mentoring.
- Junior Buyer & Corporate Trainee Program: Our associates have the opportunity to bring their talents to Home Office. Once they have been employed for two or more years in our stores, they can apply for the Micro Center Junior Buyer & Corporate Trainee Program. This program shows Micro Center’s commitment to growing talent from within.
“To say the Junior Buyer program is thorough is an understatement. I’ve learned so much about the company and how it operates. It has truly been an eye opening experience learning how all the departments of the company work together. Going through the program with other Junior Buyers was a great help too. It allowed us to learn from one another and work together on projects throughout the course of the program. It’s been very challenging, but is by far the best career decision I’ve ever made.” – D.F
“The Junior Buyer development program has been an exciting and challenging journey. It has given me the opportunity to see how our company operates at every level and provided me with the insight and tools to be a successful buyer. I’m grateful for the experience and excited to use everything I’ve learned to help our company grow.” – Z.S.
BENEFITS & WELLNESS:
Micro Center offers a balance between personal and professional interests, competitive pay, an employee discount on merchandise, and a high-quality, competitive benefits program that is designed to be flexible in nature and comprehensive in scope. All associates who work on a full-time basis (at least 30 hours per week) are eligible to participate in our cafeteria benefits plan on the first of the month following 60 days of active service. Flexible schedules and tuition reimbursement are great benefits for our student or part-time workers as well! Micro Center is committed to supporting health and wellness goals for our associates by providing resources such as a monthly wellness newsletter, discounted gym memberships, wellness contests and challenges, exercise equipment for personal use, and much more!
OUR LEADERS:
Richard Mershad, President/ CEO
John Noble, Chief Financial Officer
Warren Beneson, Chief Merchandising Officer
Peggy Wolfe, Chief Operating Officer
Together, these senior executives comprise over 100 years of combined retail experience.
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