Business Administration, Coaching, Communication Skills, Community Support, Community and Social Services, Corrective Action, Customer Satisfaction, Data Management, Dental Insurance, Healthcare, Home Care, Leadership, Life Insurance, Long-Term Care, Maintain Compliance, Multicultural, Nonprofit, Operations Management, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Power BI, Quality Assurance, Regulatory Compliance, Social Work, Standards Strategy, Strategic Planning
Join the Korean Womens Association as a Regional Homecare Coach and become a pivotal force in enhancing the quality of in-home care services in Lakewood WA. This is an exciting opportunity to bring your leadership skills to a dynamic team focused on performance accountability and client satisfaction.
In this onsite role you will oversee the implementation of WAC Compliance and ensure effective operational oversight fostering a culture of cross-department collaboration and quality assurance. You will be instrumental in optimizing staff-to-case ratios and driving caseload growth allowing you to make a tangible impact in the community.
The position offers competitive pay ranging from 32 to 34 per hour facilitating your commitment to workforce efficiency and retention.
Apply: www.kwacares.org/careers
As a team member youll be able to enjoy benefits such as:
- Medical
- Dental
- Vision
- 401k
- Life Insurance
- Competitive Salary
- Paid Time Off
- Paid Training
- Medical/Vision/Dental/Life Insurance
- Paid time off
- 11 Paid Holidays
- 401 k after 1 year
Apply today to join a mission-driven organization dedicated to providing exceptional services in accordance with DSHS guidelines and performance accountability frameworks.
www.kwacares.org/careers
Korean Womens Association
Who We Are
KWA Home Care is non profit multicultural social service agency.
Make a difference as a Regional Homecare Coach
As a Regional Homecare Coach at the Korean Womens Association youll be at the forefront of leadership and operational oversight within our In-Home Care (IHC) services.
Your essential duties will include:
- Supervising and evaluating IHC Supervisors and Employment Coordinators to drive caseload growth and ensure compliance with regulatory standards.
- Conducting monthly one-on-ones and weekly performance reviews utilizing standardized tools to maintain alignment with agency protocols across all regional offices.
- Achieving targets such as a 10% annual caseload expansion.
- Monitoring KPIs related to overserved hours, client satisfaction, and staffing timelines using advanced data tools like Well Sky and Power BI.
- Ensuring compliance with the Washington Administrative Code (WAC) and AAA monitoring, requiring random audits and corrective actions as necessary.
- Managing staffing plans and collaborating internally while representing KWA professionally at external meetings to foster community partnerships and support growth initiatives.
What matters most
To excel as a Regional Homecare Coach at the Korean Womens Association, strong leadership and management skills are essential.
- Education: A Bachelors Degree in health services, social services, or business administration is preferred.
- Experience: A minimum of 2 years of supervisory experience in homecare, long-term care, or human services.
- Knowledge: Successful candidates must possess a deep understanding of Washington State long-term care regulations and compliance standards, including WAC and AAA monitoring tools.
- Skills: Proficiency in data management software, particularly Well Sky and Power BI, is crucial for tracking performance accountability and KPIs effectively.
- Communication: Excellent communication skills will enable you to maintain open lines of dialogue with both internal teams and external partners, fostering cross-department collaboration.
Apply: www.kwacares.org/careers
Your ability to enforce consistent standards and implement strategic action plans will be vital in achieving regional growth targets and ensuring client satisfaction in a relaxed yet professional atmosphere.
Knowledge and skills required for the position are:
- Education: Bachelors Degree in health services, social services, or business administration (preferred).
- Experience (Related Field): Minimum of 2 years of supervisory experience in homecare, long-term care, or human services.
- Knowledge: Washington State Long-term care regulations and compliance standards.
Our team needs you
If you think this part-time job is a fit for what you are looking for, Apply: www.kwacares.org/careers
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Korean Womens Association