Regional General Adj-Inside

Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts. General experience level in excess of 10 years handling claims or working within industry segment.

Lead Complex Claims from Anywhere - Join Our Team as a Regional General Adjuster!
Location: Remote (USA) | West Coast candidates preferred
Work Setup: Work From Home (Non-Driving Role)

What We're Looking For
2+ years of related claims experience
Active Adjuster License required (any state)
Strong investigation, liability analysis, and negotiation skills
Ability to manage claims independently in a remote environment
Excellent communication and customer service abilities

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must complete designated courses while in position in order to advance.

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to mentor adjusters and co adjusting losses with other staff.
• Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.