Manages day-to-day facilities operations across owned and leased buildings in East Tennessee, including the Howard Baker Jr. Courthouse & Federal Building, John J. Duncan Federal Building, 416 Cumberland Avenue location, Joel W. Solomon Federal Building & Courthouse (Chattanooga), and James H. Quillen U.S. Courthouse (Greeneville), and leads the Knoxville administrative/service desk hub.
Key Responsibilities
- Directs 24/7 emergency response for maintenance failures, asset protection, health and safety issues, and entrapments across assigned facilities.
- Operates the Knoxville administrative desk as a local service call intake and building access badge enrollment center.
- Supervises maintenance mechanics, custodial staff, and local specialized subcontractors (elevators, construction).
- Monitors vertical transportation performance against the required 99% annual uptime standard and coordinates ASME A17.1-compliant inspections.
- Tracks and reports regional Acceptable Quality Level (AQL) performance, including service call response times and maintenance completion rates.
- Supports development and annual update of each facility's Building Operating Plan (BOP).