The Regional Director oversees operations across the Northern Region, including Cleveland, Buffalo, Rochester, and Syracuse branches.
They lead growth, staff development, and customer service while managing P&L and ensuring compliance with regulations.
The role involves setting regional goals, enhancing operational efficiency, and supporting cross-border brokerage teams.
They foster an engaging work environment aligned with core values of enriching, caring, and delivering for clients and employees.
Key responsibilities include building client relationships, tracking performance, providing staff training, and ensuring adherence to centers of excellence initiatives.
Ideal candidates have 10+ years in international freight forwarding and customs brokerage, 5+ years in management, strong communication skills, and a strategic mindset.
Characteristics include being responsible, solution-oriented, and committed to team growth.
This position promotes diversity and equal opportunity.