Regional Director of Operations

Milestone Senior Living Eau Claire

Chicago, IL

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JOB DETAILS

SKILLS

Budget Management, Business Development, Communication Skills, Cost Control, Data Analysis, Disability Insurance, Employee Assistance Plan, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Lead Management, Leadership, Life Insurance, Marketing, Mentoring, Microsoft Office, Mobile Operating System, Operational Strategy, Operations Processes, Organizational Skills, Performance Analysis, Problem Solving Skills, Quality of Care, Regulatory Compliance, Sales, Sales Support, State Laws and Regulations, Training/Teaching, Willing to Travel

LOCATION

Chicago, IL

POSTED

3 days ago

Regional Director of Operations

The Regional Director of Operations provides leadership and oversight for multiple senior living communities, ensuring high-quality resident care, employee engagement, and strong financial performance. This role partners with Community Directors to optimize operations, grow occupancy, control costs, and foster a culture aligned with the company's mission and values.

What You'll Do:

Lead and mentor Community Directors and staff to deliver excellent resident and team experiences.
Oversee day-to-day operations, including staffing, training, regulatory compliance, and resident care.
Identify revenue opportunities, support marketing and sales initiatives, and monitor occupancy trends.
Assist with budget development, track financial performance, and ensure accountability.
Conduct site visits to ensure operational excellence, adherence to standards, and effective communication.
Provide field training on operational processes, sales, lead management, and business development.
Support incident investigations, compliance with state/federal regulations, and HIPAA requirements.
Travel regionally as needed; respond to emergent situations promptly.

What We're Looking For:

Bachelor's degree or equivalent experience in senior living operations.
3-5 years managing senior living communities or similar facilities.
Strong leadership, communication, and organizational skills.
Proficiency in Microsoft Office and mobile operating systems.
Ability to analyze data, solve problems, and make strategic operational decisions.

The Perks That Matter:

Competitive salary and bonus opportunities
Health, dental, vision, disability, and life insurance
401(k) with match
Paid time off and flexible hours
Employee assistance program and on-demand pay
Career growth in a fast-growing company

About Jaybird Senior Living

We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose.

Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind.

The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay.

We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.

Regional Director of Operations

Milestone Senior Living Eau Claire

Chicago, IL

About the Company

Milestone Senior Living Eau Claire

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