Regional Director of Operations

Drive Growth. Elevate Performance. Lead Regional Operations at Midwest Express Clinic!

Permanent | On-Site

The Position

• The Regional Director of Operations will provide strategic and hands on leadership across multiple urgent care locations, driving consistent performance growth, and an exceptional patient experience.
• Reporting to the organizations Vice President of Operations this leader will have oversight of 10-20 clinics in the Chicagoland area.
• The ideal candidate will provide strong field presence and translate organizational strategy into actionable priorities while overseeing clinic operations, staffing, labor optimization, and financial performance.
• Success will be measured through key metrics including visit growth, patient satisfaction and NPS, wait times, labor productivity, retention, revenue, and margin performance.
• This leader will show a willingness to step into clinic environments to support new site launches, staffing challenges, training needs and operational improvements.

Requirements

• Bachelors degree in business administration, healthcare administration, operations management or a related field required. Master's preferred
• Previous experience as a Medical Assistant, Medical Technician or Radiology Technician is highly preferred.
• A minimum of five years of experience leading multi-site operations in an urgent care or outpatient setting is required.

Compensation Range

• The base salary range for this position is around $150,000 annually. In addition, a leader may be eligible for other benefits, including but not limited to health insurance coverage, retirement benefits, and bonuses. The total compensation for the finalist selected for this role will be determined based on various factors, including but not limited to scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The base salary range listed above is a good faith determination of potential base compensation at the time of this job advertisement and may be modified in the future.

The Community

• Enjoy easy access to world-class attractions throughout the greater Chicago area, including renowned museums, live theater, professional sports, and an award-winning dining scene.
• Explore scenic lakefront parks, walking and biking trails, beaches, and outdoor recreation along Lake Michigan.
• The Chicagoland region offers a diverse mix of vibrant urban neighborhoods and welcoming suburban communities with excellent shopping, dining, and entertainment options.
• Convenient transportation options, including major highways, commuter rail systems, and two international airports, make travel throughout the region and beyond easily accessible.
• Residents enjoy year-round cultural festivals, concerts, community events, and family-friendly activities that create a dynamic and engaging lifestyle.
• The area is home to highly regarded educational institutions, expansive healthcare networks, and a strong business environment across multiple industries.

Please direct all inquiries, applications, and referrals to:

Amy Simonson

Executive Search Recruiter

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