Regional Builder Account Manager

Description

Position Summary:

Responsible for managing assigned builder account business in a specific region or geographic area. Grows leadership relationship with identified builder and responsible for overall account management. Recruits builder loan originators and oversees ongoing development of internal employees to deliver builder bench strength.

Responsibilities:

• Acts as the primary point of contact with assigned builder.
• Establishes operating rhythm and cadence with key stakeholders within identified builder.
• Partners with leadership at builder to develop annual recruiting strategy and fulfillment support plan.
• Engages in active recruiting efforts targeted at loan consultants who will support the builder.
• Drives all onboarding and assimilation efforts for loan consultants hired to support specific builder business.
• Provides ongoing coaching, training, and support to loan consultants assigned to the builder account as well as branch managers who have builder business in the geographic area.
• Acts as the primary liaison between the internal sales organization and the fulfillment organization to maintain service levels as identified by the builder.
• Engages in all troubleshooting and relationship management actions with the builder.
• Delivers monthly metrics and business updates related to the health and growth of account.
• Performs other duties and projects as assigned.

Requirements:

• Bachelor’s Degree preferred, and a minimum of five (5) + years’ experience working in the financial services industry in a sales or account management capacity.
• Minimum two (2) + years of management experience preferred with proven success meeting and exceeding goals.
• Experience in the Mortgage industry preferred.
• Experience building and maintaining builder accounts preferred.
• NMLS loan originator license required.
• Continuing education classes required by licensing authority.
• Continuing training classes required by the company to meet CFPB requirements.

Why work for #teamloanDepot:

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.