Regional Account Manager - Ext R&R - Metro MD

James Hardie Building Products Inc

Metro MD, MD(remote)

JOB DETAILS
SALARY
$71,000–$92,000 Per Year
SKILLS
Business Development, Channel Management, Channel Sales, Compensation and Benefits, Concrete, Construction, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Demand Generation, Develop and Maintain Customers, Distribution Channel, Driver's License, Establish Priorities, Forecasting, Geography, Market Segmentation, Marketing Strategy, Multi-Family Buildings, Negotiation Skills, Organizational Skills, Performance Analysis, Process Improvement, Product Development, Product Pricing, Recycling, Regional Sales, Remodeling, Research & Development (R&D), Residential Construction, Sales, Sales Management, Sales Pipeline, Sales Prospecting, Sales Support, Salesforce.com, Stock Purchase Plans, Sustainability, Team Player, Trend Analysis, Willing to Travel
LOCATION
Metro MD, MD
POSTED
30+ days ago

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit www.jameshardie.com.

Summary

The Regional Account Manager (RAM), Exterior Products reports to the District Sales Manager and

works with a regional team of sellers. The Exteriors RAM has the objective of owning downstream

demand for exterior products within an assigned segment. The role is responsible for defending

business, gaining customer wallet share, while driving material conversion and growing market

share, expanding premium product adoption. The role regularly executes district plans and

partners with Channel Manager and field teams to convert demand into sustained territory growth.

Location: Remote/Home Office - Montgomery County and Prince George County.

What You'll Do:

Account Management/Business Development

  • Identify opportunities to expand product adoption, increase share of wallet, and

introduce new solutions that align with customer needs.

  • Defend business by maintaining strong, long‑term relationships with key customer

accounts through consistent engagement, responsiveness, and value‑added

support.

  • Serve as the key partner for both assigned customers (dealers/distributors) as well

as market stakeholders (builders, architects, contractors), ensuring partnership,

satisfaction and loyalty.

  • Develop structured account plans and execute growth targets for each key account.

Conduct regular business reviews with key accounts to assess goals, performance,

challenges, and future needs.

  • Translate customer feedback into internal recommendations for product, pricing,

service, or process improvements.

  • Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.

Use data to forecast account performance, identify trends, and prioritize actions.

Drive Demand for Exteriors Products

  • Engages market stakeholders to generate downstream demand for Exteriors

products across assigned customers; enables cross-selling to support Channel

Managers

  • Builds long-term relationships through ongoing account engagement and tailored

product solutions, while driving material conversion, and supporting other regional

growth priorities.

Execute Market Segment Specialization

  • Executes against defined sub-specialization (single family repair/remodel, single

family new construction, or multi-family new construction) by partnering to provide

product value that aligns with regional growth objectives

Ability to tailor engagement and messaging to segment-specific needs

Territory Planning/Execution

Develops and executes district plan that translates regional priorities into

weekly/daily activity

Manages pipeline, targeting, and follow-up to ensure consistent execution against

demand-generation goals and adjusts approach based on performance and market

What You'll Bring:

Sales Expertise: Willingness and ability to cultivate relationships, grow networks, nurture

leads, and passion to identify targets. Ability to negotiate and collaborate with business

leaders to achieve an ideal outcome. Strong understanding of sales processes, sales

funnel management, and sales practices. Knowledgeable of market segmentation and goto-market strategies. Familiar with Customer Relationship Management systems to aid in

organization and planning.

  • Business Consultation: Strong business/financial acumen, preferably regarding the

construction industry. Understanding business (builder/dealer/installer) financials

(margins, turns, labor optimization), market opportunity and dynamics to advise partners

for mutual growth. Flexibility to identify and attend key activities within assigned territory

while being accountable to a priority-based schedule with prospective customers.

  • Communication/Influence: Ability to influence internal and external stakeholders and

advocate for JHBP, effectively building relationships at all levels of an organization. Able to

present in front of large groups and convey messages in a captivating manner. Familiar with

key communication tools (DISC, SLII, etc.).

  • Building Products Knowledge: Familiar with basic construction practices with the ability

to understand residential construction process. Learns James Hardie product line,

including features, applications, installation considerations, and value drivers across

residential and commercial projects.

  • Bachelors degree or equivalent experience required.
  • 3+ years of progressive sales experience with a high-level of organization, discipline, and

self-structure, preferably within the building products industry.

  • 1+ years of experience working with a Customer Relationship Management system

(Salesforce, HubSpot, Zoho, etc.)

  • Ability to travel outside of local market up to 20% of the time
  • Valid driver's license is required, and employment is contingent upon maintaining a

satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards

What You'll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,000 to $92,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. Weve worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Compensation: competitive salary and bonus eligibility
  • Insurance: day-one health coverage medical, dental, vision, life insurance
  • Paid Time Off: vacation and company holidays
  • Retirement: 401(k) with 6% match
  • Investments: Employee Stock Purchase plan (ESP)
  • Work-Life Balance: parental leave, wellness programs
  • Purpose. Impact. Community: Sustainability Initiatives | James Hardie

#LI-TF1

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veterans status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

About the Company

J

James Hardie Building Products Inc

At <span itemprop="name">James Hardie</span>, we recognize that our success depends on our people. We've worked hard to build a competitive benefits program that demonstrates our commitment to James Hardie employees.<br/><br/> Our <b>Health Insurance</b> program provides comprehensive coverage at a low co-pay cost for our employees that includes medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. The monthly insurance premium cost for an employee only is fully paid by James Hardie and results in no cost to you. For employees selecting spouse or family coverage, you pay a small monthly premium. In addition, you automatically receive <b>Accident and Life Insurance</b> coverage equal to 1.5 times your base salary as well as <b>Short Term Disability Insurance</b> that pays a percentage of earnings up to 13 weeks for salaried employees and 26 weeks for hourly. And, you can purchase additional voluntary <b>Term Life Insurance</b> for yourself, spouse and children through bi-weekly payroll deductions.<br/><br/> Want to save money on taxes? Our <b>Flexible Spending Accounts</b> lets you set aside pre-tax dollars to pay for certain health care and dependent care expenses that you would typically pay out of your pocket with after-tax dollars.<br/><br/> When you run into a personal problem requiring special help, we have a free <b>Employee Assistance Program (EAP)</b>. If you're not familiar with EAP's, it is a confidential program that offers professional assistance for life situations including alcoholism; drug abuse; marital, family, and emotional issues; financial issues; and more.<br/><br/> Need an auto insurance quote or legal services? Met Life Auto & Home Insurance along with MetLaw can provide these services to you at a low group rate.<br/><br/> We honor 10 paid holidays as well as <b>Funeral Leave</b> and <b>Jury Duty Leave</b> and paid time off.<br/><br/> What about retirement? James Hardie offers enrollment in <b>401(k) Retirement plan</b> four times a year and will match 100% of employees saved dollars up to the first 6% of your salary. In many cases, employees can save up to 50% of their pay before taxes.<br/><br/> To help manage your income employees also have options for <b>Direct Deposit</b> and for optional James Hardie <b>Credit Union </b>participation which offers a Visa card, loans, CD's, IRA's and standard checking and savings accounts.<br/><br/> And did we mention discount tickets for amusement parks, recreation sites and movie theaters?<br/><br/> <b>Note: This is a summary of James Hardie USA benefits for employees not covered by a collective bargaining unit agreement and is not to be used as a full description of these benefits. Please contact Human Resources for more detailed information.</b>

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Construction
FOUNDED
1888
WEBSITE
https://www.jameshardie.com/