Job Description:
Salary: $50,000/year
Our efforts in Michigan have been consistently recognized!
Recent Awards:
Michigan Top Workplaces - 2015-2025
Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!)
Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
Scope of Position: The Refugee Career Coach will provide support and assistance to immigrant, refugee and asylee PATH program participants in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions:
• Provide consistent and comprehensive case management, coaching and follow-up to a specialized population focus
• Provide individualized assessment of work, family and personal development needs and opportunities
• Adhere to program policies and procedures
• Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
• Act as a liaison between the program and community resource and social service agencies and provide referrals when needed
• Conduct regular contacts/meetings with participants and document all participant contacts
• Create activity plans that adhere to program policies and satisfy participation requirements
• Assist in the preparation of project reports as needed (participation, placement, etc.)
• Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
• Ensure that participant documentation is complete, accurate, and valid
• Coach participants in work readiness skills and career exploration strategies
• Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
• Collaborate and communicate effectively with partner agencies
• Perform required data entries timely and accurately
• Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
• Other opportunities as available
Education and Experience Requirements:
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Bachelors’ Degree or equivalent experience in human services or a related field preferred
• Customer service experience preferred
• A working knowledge of MS Office
• Bilingual English/Arabic preferred
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.