Refrigeration and Household Appliance Repair Expert

Restore comfort. Protect routines. Grow your craft.

At Sears Home Services in Columbus, OH, 43220, we are on a mission to keep households running. As a Refrigeration and Household Appliance Repair Expert, you will be the skilled professional families count on when the fridge warms up or the washer won’t spin. Your work brings relief and reliability to every home you visit.

How you will contribute

• Travel to several customer locations each day to diagnose and repair major appliances including refrigerators, washers, dryers, dishwashers, and microwaves
• Elevate the customer experience through clear explanations, courteous service, and quality repairs
• Recommend solutions that keep homes cleaner, more comfortable, and better protected
• Keep your company truck clean and organized; help manage parts inventory
• Step into additional responsibilities as needed

What you will master here

• Problem-solving with purpose, using testing and repair tools to find the root cause fast
• Reading and applying technical documentation to complete accurate, efficient fixes
• Communicating options that build confidence and long-term customer relationships

What you bring

• High school diploma or GED
• EPA Type I or EPA Universal certification
• Mechanical aptitude; prior appliance repair experience preferred
• Ability to follow established procedures and quality standards
• Smartphone proficiency for tasks such as ordering parts
• Valid driver’s license for the state(s) in which you work
• Willingness to travel up to 100% and to work variable, flexible hours with required overtime
• Excellent communication skills in English, both verbal and written
• Physical capability to constantly lift, carry, push, or pull up to 20 lbs; frequently 50 lbs; occasionally 100 lbs
• Ability to constantly reach outward; handle and finger objects; stand, walk, sit, and type; frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl; occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Compensation and support

• $18 - $30 / hourly base rate depending on experience, certification, and location
• Medical, dental, and vision coverage plus an employer-paid subsidy for dependent tier medical coverage under the Transform Health and Welfare Plan, up to $4,000 annually, prorated during the plan year
• 401k with a 100% match on the first 3% of before-tax contributions
• Performance bonuses and sales incentives that reward results
• Consistent, year-round workload with cross-training across Sears’ broad assortment
• Training through Sears Technical Institute, which has developed tens of thousands of technicians over the past 60 years
• Peer mentoring and an onboarding buddy to accelerate your ramp-up
• Company vehicle, uniforms, specialty tools, a mobile phone, and an industry-leading app that eliminates paperwork and provides technical support

Legal requirement

Successfully pass a background & drug screen

Grow with a team that invests in you

From first-class training to the tools and technology that make your work easier, you will have everything you need to build a career solving meaningful problems for customers every day.