| Location | Tampa, FL |
''683487'',''true'',''683487'',''false'',''Submission for the position: Referral Specialist - USFTGP UMSA Patient Access Cen - (Job Number: 2600032Q)'',''false'',''683487'',''false'',''true'',''Referral Specialist - USFTGP UMSA Patient Access Cen'',''2600032Q'',''!*!
The Referral Specialist serves as the primary point of contact for patients and providers requesting appointments or services within USF Health. This role ensures a positive patient experience by coordinating all aspects of the referral process, including screening referrals, scheduling provider‑directed appointments, obtaining necessary authorizations, and collaborating with clinical teams to support timely and appropriate patient care. The specialist manages incoming communications, processes referral documentation, maintains accurate records, and facilitates efficient workflow across departments. Through strong customer service, organizational skills, and knowledge of healthcare processes, the Referral Specialist helps ensure seamless access to care and supports a safe, efficient, and patient‑centered environment.
'',''!*!
The Referral Specialist serves as the primary point of contact for patients and providers requesting appointments or services within USF Health. This role ensures a positive patient experience by coordinating all aspects of the referral process, including screening referrals, scheduling provider‑directed appointments, obtaining necessary authorizations, and collaborating with clinical teams to support timely and appropriate patient care. The specialist manages incoming communications, processes referral documentation, maintains accurate records, and facilitates efficient workflow across departments. Through strong customer service, organizational skills, and knowledge of healthcare processes, the Referral Specialist helps ensure seamless access to care and supports a safe, efficient, and patient‑centered environment.
'',''!*!
Required:
High School Diploma or GED
Work Experience and Additional Information
Two (2_ years of Front Desk experience in healthcare.
Technical Knowledge, Skills, and Abilities
li" data-ccp-parastyle-defn="{"ObjectId":"8d7a56e0-a7b7-54f4-a484-015288fb6a82|1","ClassId":1073872969,"Properties":[268442635,"22",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",469775450,"ul > li",201340122,"2",134233614,"true",469778129,"ulli",335572020,"1",469778324,"Normal"]}">Knowledge of Referral and Authorization Processes
li">Understanding of healthcare referral workflows, insurance requirements, and prior authorization procedures for visits, procedures, surgeries, and medications.
li">Customer Service and Communication Skills
li">Ability to provide courteous, clear, and professional communication to patients, providers, clinical teams, and other stakeholders.
li">Organizational and Time‑ li">Management Skills
li">Ability to manage multiple tasks, track referrals, maintain accurate filing systems, and ensure timely processing.
li">Computer and Data Entry Proficiency
li">Skilled in using electronic health records, scheduling systems, databases, and communication platforms to route and process referral information.
li">Problem‑ li">Solving and Investigative Skills
li">Ability to review incomplete referrals, identify missing information, and follow up proactively to ensure timely scheduling.
li">Attention to Detail and Accuracy
li">Strong accuracy in documenting information, obtaining correct authorizations, and routing communication to prevent delays in patient care.
'',''!*!
Required:
High School Diploma or GED
Work Experience and Additional Information
Two (2_ years of Front Desk experience in healthcare.
Technical Knowledge, Skills, and Abilities
li" data-ccp-parastyle-defn="{"ObjectId":"8d7a56e0-a7b7-54f4-a484-015288fb6a82|1","ClassId":1073872969,"Properties":[268442635,"22",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",469775450,"ul > li",201340122,"2",134233614,"true",469778129,"ulli",335572020,"1",469778324,"Normal"]}">Knowledge of Referral and Authorization Processes
li">Understanding of healthcare referral workflows, insurance requirements, and prior authorization procedures for visits, procedures, surgeries, and medications.
li">Customer Service and Communication Skills
li">Ability to provide courteous, clear, and professional communication to patients, providers, clinical teams, and other stakeholders.
li">Organizational and Time‑ li">Management Skills
li">Ability to manage multiple tasks, track referrals, maintain accurate filing systems, and ensure timely processing.
li">Computer and Data Entry Proficiency
li">Skilled in using electronic health records, scheduling systems, databases, and communication platforms to route and process referral information.
li">Problem‑ li">Solving and Investigative Skills
li">Ability to review incomplete referrals, identify missing information, and follow up proactively to ensure timely scheduling.
li">Attention to Detail and Accuracy
li">Strong accuracy in documenting information, obtaining correct authorizations, and routing communication to prevent delays in patient care.
'',''Tampa'',''Tampa'','''','''',''
University Professional Center (AMGUPC)
3500 E. Fletcher Ave
Tampa, 33613
'',''University Professional Center'',''3500 E. Fletcher Ave'','' '',''Tampa'',''33613'',''Hybrid Remote'',''Hybrid Remote'',''Patient Financial Services'',''Patient Financial Services'',''Academic Medical Group Inc'',''Academic Medical Group Inc'','''','''',''Monday, Tuesday, Wednesday, Thursday, Friday'',''Monday, Tuesday, Wednesday, Thursday, Friday'',''Day Job'',''Day Job'','''','''',''Hybrid Remote'',''Hybrid Remote'','''','''','''','''',''8am-5pm'',''8am-5pm'',''16.39'',''16.39'',''Aug 14, 2026, 6:31:09 PM'',''Aug 14, 2026, 6:31:09 PM'',''false'',''683487'',''683487'',''true'',''683487'',''false'',''Submission for the position: Referral Specialist - USFTGP UMSA Patient Access Cen - (Job Number: 2600032Q)'',''false'',''683487'',''false'',''true''