| Location | Sharon, PA |
General Description
The Referral Management Department is designed to minimize the inefficiencies in healthcare delivery that can occur within the system. Referral Management Specialists are accountable for processing and following patient referrals and testing to completion by working collaboratively, encouraging patient compliance, performing outreach, ensuring timely feedback and confirming completion of orders to minimize risk and help eliminate gaps in care with the use of computerized databases and electronic records.
Essential Functions
Review and process provider orders by gathering necessary records
Obtain insurance authorizations
Collaborate with providers, patients, and servicing facilities
Build and maintain relationships with external facilities for communication and record exchange
Document information in EMR and Referral Management System
Perform outreach via phone, fax, and email
Verify appointment attendance and obtain correspondence from external facilities
Assist with resolving barriers such as financial aid, transportation, and language interpretation
Work with clinical staff on same-day emergent orders
Qualifications
High school diploma or equivalent required
Certification, associate degree, or healthcare related coursework required
2+ years experience in a healthcare setting required
Strong customer service focus
Effective verbal and written communication skills
Teamwork orientation
Organized and able to manage competing priorities
Able to take and follow through with delegated tasks and accountability
Ability to critically think and problem solve
Location and Hours of Position
PHN Referral Management Department: 62-66 E State Street Sharon Pa 16146
The general office hours for this position are Monday - Friday 8:30am - 5:00pm.
Compensation
Position starts at $16.00 per hour, however, PHN recognizes certification, licensure, experience, education and site location when determining wage.
Benefits
Choosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.
M Medical/Dental/Vision (Employee and Family plans available immediately upon start date!)
E Employer Paid Short Term disability
Employer Paid Life Insurance
Retirement Plan
Paid Time Off
8 Paid Holidays
College Savings Plan
Fitness Center Membership Reimbursement
V Volunteer Time Off Program
The Network
The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania. The mission of Primary Health Network is to enhance the health and well-being of the communities we serve by fostering trust and ensuring that every individual has access to high-quality, compassionate and exceptional healthcare.
With the Joint Commission Accreditation, we adhere to the highest standards of safety and quality in healthcare, ensuring top-notch services that surpass industry benchmarks. Some additional achievements that exemplify our commitment to optimal health and wellness include:
Patient Centered Medical Home Accreditation
Age Friendly Care Health System Participant
HRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health information technology for quality, and continued implementation of the Primary Care Medical Home care model.
Ranked an impressive #5 in the Government & Non-Profit sector byInspiring Workplaces of North America for 2023
Primary Health Network is committed to providing equal access to employment opportunities.
If you experience difficulty accessing our careers site or completing an application, or if you require a reasonable accommodation due to a disability, please contact us at recruitment@primary-health.net. Our team will work with you to provide an accessible alternative application process.
Primary Health Network is an Equal Opportunity Employer (EOE)
Accessibility Support for Applicants
Primary Health Network is committed to providing equal access to employment opportunities.
If you experience difficulty accessing our careers site or completing an application, or if you require a reasonable accommodation due to a disability, please contact us at recruitment@primary-health.net. Our team will work with you to provide an accessible alternative application process.