| Location | Jacksonville, FL |
Overview
The Referral Coordinator is responsible for processing pre-certifications, prior authorizations, and referrals for patients within the clinic. Provides support for a variety of other front office duties as assigned.
Responsibilities
Processes patient referrals to specialty providers by preparing medical charts and records providing appropriate clinical information to specialist. Provides follow up to external office/ specialist regarding referral status.
Obtains authorizations for patient referrals. Ensures complete and accurate patient demographics and insurance information. Advises physician if authorization request is denied.
Coordinates referral appointments and corresponds with patient, external providers, and insurance companies as necessary in a timely manner.
Responds to physician's requests and concerns regarding the status of patient referrals, care coordination or follow-up status.
Performs any special assignments or tasks as needed
Qualifications
Education / Training
Preferences:
Associate's Degree
Experience Requirements
Preferences:
Knowledge of Medical Terminology