Referral Coordinator

Adapt Integrated Health Care is looking for a qualified Referral Coordinator to join their team in Roseburg, OR! This position works Monday-Friday.

The Referral Coordinator strongly committed to and promotes a strong belief in Adapt Integrated Health Care's philosophy, purpose, and ideals. The Referral Coordinator is responsible for coordinating patient referrals by obtaining all information, insurance verification and authorization required for accurate a timely coordination of patient care.

Qualifications:

• Previous experience preferred but not required.
• Basic knowledge of medical terminology a bonus.
• 21+ and must possess a valid driver's license

Primary Responsibilities:

• Receives, tracks, and obtains insurance authorization from in-network and out-of-network insurance carriers.
• Initiates, tracks, and updates status of all referrals for patients in a timely manner
• Communicates with all members of the team and specialist regarding the referral process to ensure proper coordination of care
• Submits prior authorizations for referrals as needed
• Obtains medical records necessary for patient appointment
• Contacts patient and referring physician office with referral insurance or benefit conflicts.
• Coordinates the referral process with outside organizations and specialist and notifies patient with referral information
• Exhibit and manage excellent turn-around time in order to ensure timely referrals.
• Demonstrate flexibility to perform duties whenever volume deems it necessary
• Document activities appropriately
• Comply with all HIPPA regulations
• Serves as a backup to the Prior Authorization specialist as needed.
• Promote a Culture of Safety, reporting hazards, errors and potential patient safety issues.

Come join our progressive team and make a difference in the lives of others! For more information on our organization, please visit our website at www.adaptoregon.org.

We Offer:

• 100% Paid Premiums for Full Family Medical insurance, cash waiver available
• Dental, Vision, and Pet insurance options
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options
• 401(k) retirement plan with 5% employer contribution

Our priority is to be a workplace that offers employees a rewarding work-life and opportunities for personal and professional growth. We offer a competitive salary and benefits package, and we are proud to be certified as a Great Place to Work four years in a row - 2023, 2024, 2025 and 2026!

Adapt Integrated Health Care is an Equal Opportunity Employer, including for those with disabilities and veterans. Adapt Integrated Health Care does not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Adapt will not tolerate unlawful discrimination, harassment, or retaliation and is committed to preventing or stopping them whenever they may occur at the organization or in its programs.

For anyone needing assistance or accommodations with Adapt's application process, please call (541) 672-2691 and ask for our Talent Acquisition team.