Referral Coordinator- Clinic

• Medical, Dental & Vision Insurance – With employer paid premiums for full-time employees
• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.
• Life Insurance
• Short & Long-Term Disability Insurance

Financial Benefits:

• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.
• Flexible Spending Account (FSA)
• Tuition Assistance Program
• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.

Time Off & Work-Life Balance:

• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.

Exciting Incentive:

• Employee Referral Program – Earn up to $7,500 depending on the role.
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• Job Summary:

  • Responsible for entering demographic and financial data into patient records, maintaining record systems, collecting statistical information, and providing support to clinic or hospital staff. Provides departmental expertise in the referral systems and regulations. Responsible for management of referrals and tracking visits for optimum utilization. Processes patient referrals.

• Job Specific Duties & Responsibilities:
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• • Performs a wide variety of clerical and administrative duties, including answering the telephone, calling patients to verify insurance and demographics, entering demographics into patient records, and maintaining records and systems.
  • Gathers all the required documentation to submit referrals to insurance companies for authorization and approval, calls the insurance companies when required for individual referrals, and then directs it to the appropriate department, facility, or specialist once approved.
  • Performs provider relations and support. Interacts with payers and subcontracted providers to facilitate service authorization and payment.
  • Completes and updates statistical reports on a daily/weekly/monthly basis for clinic or hospital leadership.
  • Collaborates with other healthcare professionals as necessary to ensure smooth continuous care of the patients.
  • Participates in staff meetings, patient care meetings, educational in-services, and other professional activities. Maintains awareness of policies and procedures and performance standards.
  • Uses computers and other basic office equipment to perform tasks.
  • Other duties as assigned.

     
• Required Education and Experience:
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• • High school diploma or equivalent.
  • One year of clerical experience/medical office experience preferred.
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• Required Licenses, Certifications and/or Registrations:
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• • N/A

     

    Additional Unit-Specific Certification Requirements:

    • N/A

    Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.