Calendar Management, Clinical Information, Documentation, Insurance, Leadership, Organizational Skills, Systems Maintenance
The Referral Coordinator is responsible for obtaining prior authorizations, processing referrals and scheduling appointments with specialists for patients per provider requests.
Essential Functions:
- Processes and coordinates referrals from providers and ensure insurance is verified prior to processing the referral.
- Initiates insurance authorizations for consultation.
- Ensures cancelled appointments and related ancillary appointments are rescheduled and communicated to patients.
- Provides clinical information to specialists for referrals to be processed.
- Keeps patients informed of the status of their referral and information about their appointment.
- Maintains referral tracking system and up to date referrals documentation.
- Follows up on prior authorizations ensuring they are completed correctly and reports any concerns to leadership.
- Maintains regular and predictable attendance.
- Perform other duties as assigned.
Position Qualifications
Minimum Qualifications:
- High School diploma or equivalent.
Preferred Qualifications:
- Previous referral experience
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Mountain Park Health Center