Abilities: Understand and comply with company and contract agency rules, regulations, policies and procedures; Communicate effectively and all levels within and outside the organization; Express ideas clearly and completely, written and oral; Manage time to meet the responsibilities and duties of this position; Give attention to detail and follow-through; Establish and maintain appropriate working relationships with co-workers and contracting agency representatives; Execute all duties in accordance with this position description. General: This position, under the supervision of the Director will assist the program staff with case management administrative duties and client record keeping.