Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines. Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Numbers & Facts
Location
Riverhead, NY
Description
Key Responsibilities:
Store Leadership & Operations
Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Collaborate with Store Manager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
Team Management & Development
Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
Assist with on-boarding and training of new hires.
Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
Customer Experience Excellence
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote and sell products/services using effective knowledge to existing and prospective customers.
Qualifications
1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
High school diploma or GED required; Associate or Bachelor’s degree preferred.
Flexible schedule availability, including evenings, weekends, and holidays.
Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required). · Bilingual (Spanish or French) strongly preferred.