Recruitment Operations Specialist

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

Job Type

Job Description

The Recruitment Operations Specialist, under supervision, provides customer, department, and administrative support for departments within Recruitment and Enrollment Services.

Responsibilities:

• Oversee, plan, and execute Warrior Preview Days (open house events), including coordinating logistics, communications, and event follow-up.

• Organize and manage on-campus events such as application drives, collaborating with relevant departments for outreach and engagement.

• Oversee daily operations of the Welcome Center, ensuring a welcoming environment and high-quality customer service for all visitors.

• Coordinate campus tours, including scheduling and preparation of tour materials.

• Supervise, train, and schedule student workers who staff the Welcome Center and conduct campus tours, providing ongoing support and guidance.

• Build out Transfer Central accounts to support prospective transfer students, with accurate data tracking in CRM systems.

• Assist with recruitment events both on and off campus, as directed by the Assistant Director of Recruitment, supporting logistics and event execution.

• Manage the main recruitment email inbox, promptly and professionally responding to student inquiries and providing accurate information.

• Support walk-in visitors by answering questions and assisting students with application submissions and enrollment processes.

• Prepare recruitment and outreach materials to support university enrollment initiatives.

• Review current and prospective student enrollment records for accuracy and compliance, communicating status and next steps as needed.

• Contribute to a welcoming, inclusive, and student-centered environment that promotes the university’s mission of access, service, and student success.

• Perform other duties as assigned by Enrollment Management leadership.

Knowledge, Skills, Abilities:

• Working knowledge of spreadsheet, word processing, database and presentation software programs.

• Verbal and written communication skills.

• Customer service skills, interpersonal skills, and detail-oriented.

• Ability to work individually or as a team. Ability to organize and make decisions.

• Ability to multi-task and work cooperatively with others.

Education and Experience:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• One year of related experience.

Salary: $43,888

Hours: Monday - Friday; 8am to 5pm; night and weekends as needed.

Supervision of Others: This position does not supervise employees.

Work Location: This is not a remote position. The selected candidate will be required to work on campus.

To Apply:

Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.