Recruitment Operational and Technical Strategist

Required/Desired Skills Skill Required /Desired Amount of Experience Demonstrated experience with Workday HCM Required 5 Years Comprehensive understanding of HR practices, compliance regulations, and industry best practices Required 5 Years Ten years of progress experience in HR processes and procedures particularly in the area of Talent Acquisition Required 10 Years Public Sector Experience Highly desired 5 Years Comprehensive understanding of the state's organization management and culture, specifically organizational roles versus user roles and how organizati Required 5 Years Experience collaborating with cross-functional teams including HR leaders, HR business owners, the Workday Delivery Team and others Required 5 Years Strong analytical skills to troubleshoot issues and identify solutions Required 6 Years This role will help strengthen communication between senior leadership and HR functional teams, support DSOHF Centralization initiatives, ensure accurate and compliant use of systems such as Workday, Smartsheet, SharePoint, and MS Teams, and enhance internal processes that drive efficient hiring, onboarding, and talent management.

NCDHHS is seeking a candidate to provide technical and operational support across several critical Human Resources functions, including Talent Acquisition, Workday compliance, recruitment process optimization, reporting, and HR systems management.

Job Requisition Summary

NCDHHS is seeking a candidate to provide technical and operational support across several critical Human Resources functions, including Talent Acquisition, Workday compliance, recruitment process optimization, reporting, and HR systems management. This role will help strengthen communication between senior leadership and HR functional teams, support DSOHF Centralization initiatives, ensure accurate and compliant use of systems such as Workday, Smartsheet, SharePoint, and MS Teams, and enhance internal processes that drive efficient hiring, onboarding, and talent management. The contractor will serve as a subject matter expert and operational partner to improve SOPs, manage recruitment workflows, and guide system cleanup and reporting improvements to support organizational goals.

Skillset

Experience developing, updating, and managing HR Standard Operating Procedures across Talent Acquisition, Class & Compensation, Salary Administration, and related HR functions.

• Strong expertise with Workday Human Capital Management, including requisition management, I 9 compliance, reporting, and system cleanup.
• Proficiency with Smartsheet (Intake Forms, Workspaces) and SharePoint
• Ability to support Talent Acquisition teams, including workload management, recruitment activities, team alignment, and SLA tracking.
• Experience acting as a point of contact with state HR systems or regulatory entities to ensure accuracy and compliance.
• Strong reporting skills across Workday, Smartsheet, and integrated HR/payroll systems, with the ability to identify custom reports needs and advise leaders on data usage.
• Capability to architect or redesign HR internal communication systems, including SharePoint sites and process documentation for centralized HR models.
• Project management experience, including milestone planning, stakeholder alignment, executive engagement, and RAID tracking.
• Excellent communication skills and ability to collaborate with senior leadership, HR directors, SMEs, and cross functional teams.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Demonstrated experience with Workday HCM	Required	5	Years
Comprehensive understanding of HR practices, compliance regulations, and industry best practices	Required	5	Years
Ten years of progress experience in HR processes and procedures particularly in the area of Talent Acquisition	Required	10	Years
Public Sector Experience	Highly desired	5	Years
Comprehensive understanding of the state's organization management and culture, specifically organizational roles versus user roles and how organizati	Required	5	Years
Experience collaborating with cross-functional teams including HR leaders, HR business owners, the Workday Delivery Team and others	Required	5	Years
Strong analytical skills to troubleshoot issues and identify solutions	Required	6	Years