Recruitment Events Assistant Director

Eastern New Mexico University-Ruidoso Branch Community College

Portales, NM

JOB DETAILS
SKILLS
Academic Advice, Administrative Skills, Americans with Disabilities Act (ADA), Analysis Skills, Call Monitoring, Campus Recruiting, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Data Quality, Decision Support, Detail Oriented, Driver's License, Establish Priorities, Event Management, Fast Food, Incentive Programs, Leadership, Marketing, Marketing Plan, Marketing Strategy, Medicare, Meet Sales Quota, Multitasking, Onboarding, Online Marketing, Online Recruiting, Operational Support, Operations, People Management, Performance Analysis, Performance Reviews, Physical Demands, Professional License, Project/Program Coordination, Project/Program Management, Recruiting Strategy, Secondary School, Staff Development, Staff Training, Strategic Analysis, Strategic Planning, System Integration (SI), Target Marketing, Telephone Sourcing, Territory Management, Time Management, Tuition Fees, User Documentation, Willing to Travel
LOCATION
Portales, NM
POSTED
18 days ago

Recruitment Events Assistant Director

Salary

Depends on Qualifications

Location

Main Campus - Portales, NM

Job Type

Full time permanent

Job Number

2026-00093

Department

Student Affairs

Division

Enrollment Service

Opening Date

06/01/2026

  • Description
  • Benefits
  • Questions

Position Overview

Position Summary

The Assistant Director contributes to the overall operations of the Office of Enrollment Services and works collaboratively across campus to plan and execute major recruitment events, including Preview Days (ENMU Open House). This role also coordinates individual and group campus tours that align with institutional goals and support a smooth transition for incoming students.

In addition, the Assistant Director provides leadership and strategic direction for student recruitment initiatives by overseeing the President's Ambassadors program and related outreach efforts. Responsibilities include recruiting, hiring, training, supervising, and evaluating student ambassadors, with a focus on professional development and maintaining high standards of performance.

As a key representative of Eastern New Mexico University, the Assistant Director engages prospective students and their families through a variety of recruitment and outreach activities. These include college fairs, high school visits, transfer institution outreach, community events, expos, festivals, special projects, and official University functions, both on and off campus.

The position is responsible for conducting individual and group informational sessions, managing an assigned recruitment territory, and coordinating and supporting the daily operations of recruitment. This includes administrative responsibilities and personnel-related functions. The primary goal of the role is to recruit prospective students, provide guidance on educational opportunities at ENMU, and support students and their families throughout the admissions and transition process.

The role requires regular travel throughout the recruitment cycle, with peak travel periods occurring from September through November and February through May. During the summer, the Assistant Director supports the Advising Center by assisting with first-year registration for first-time-in-college students.

Requirements

Recruitment, Outreach and Support

  • Serve as the primary recruiter for assigned territory of high school target markets
  • Maintain knowledge of all ENMU undergraduate programs and the programs of competing institutions.
  • Work collaboratively with the recruitment team for the development of structures and processes necessary to collect and analyze marketing and enrollment data to support decision making and guide strategy development.
  • Conduct targeted outreach using Enrollment Services CRM, third-party data sources, and analytics tools to implement and execute strategic territory management plans.
  • Accountable for filling, developing, and effectively executing a forward-looking calendar of travel activities on a continuous, rolling basis (at least 1-2 months ahead).
  • Represent ENMU at events-both in and out of state (nights and weekends)
  • Prepare and present recruiting presentations, individual and group info sessions, and campus tours.
  • Contact and correspond with prospective students, parents and high school counselors to promote ENMU and follow up on applications.
  • Coordinate recruitment events such as social gatherings and receptions.

Ambassadors and Recruitment Events

  • Lead the hiring, onboarding, continuous training, staff development, supervision, and performance evaluation of the President's Ambassadors (student recruiters).
  • Oversee and manage the tele recruiting program, including coordinating calling schedules, monitoring and analyzing call outcomes, and implementing incentive and engagement initiatives to improve effectiveness.
  • Collaborate with university partners to develop and execute integrated marketing and recruitment strategies aimed at attracting and enrolling first-year students.
  • Coordinate and support campus recruitment events, including Preview Days (ENMU Open House), individual and group campus tours, and additional recruitment-related projects as assigned.

Strategic Planning and Communication

  • Assist with the development and implementation, in conjunction with others at the university, integrated marketing plans and strategies to attract and enroll students at the university. Specifically, special off campus events as it relates to recruiting i.e., socials or pop-ups and any other projects specified by the vice president of Student Affairs.
  • Utilizing the functionality of the Enrollment Services CRM and in collaboration with others, analyze and coordinate communication plan activities; establishing priorities and assisting in the development of certain written communications;
  • Assist with updates and maintenance of the Enrollment Services website, particularly content related to first-time in college students.
  • Demonstrate a commitment to student success

Office and Administrative Support

  • Participate in department-wide cross-training and support general admissions office functions.
  • Input, retrieve, and ensure accuracy of data related to online inquiries and prospect cards in the Enrollment Services CRM.
  • Maintain up-to-date high school staff contact records and utilize Enrollment Services CRM to proactively manage all efforts and optimize activities.
  • Respond to faculty requests for recruitment-related information.
  • Serve on project teams that enhance internal processes and student recruitment initiatives.
  • Development and maintenance of the Enrollment Services web site
  • Regular and predictable attendance required
  • Perform other job-related duties and projects assigned in support of the Universitys mission, core values, and goals

Minimum Job Requirements:

  • A Bachelor's degree
  • Two years of experience in education, customer service, recruitment, marketing, or related professional fields
  • Valid New Mexico Driver's License or ability to obtain within 30 days of employment
  • Ability to safely operate a motor vehicle in all kinds of weather and road conditions
  • Professional managerial experience preferred.

Knowledge, Skills and Abilities:

  • Familiarity with or willingness to learn enrollment management practices, CRM systems, and integrated marketing strategies
  • Ability to think strategically, analytically, critically, and respond tactically to enrollment opportunities and challenges
  • Ability and willingness to learn enrollment management practices, recruitment strategies and marketing principles
  • Ability to develop and implement integrative marketing and recruitment plans to reach enrollment goals
  • Comfort with integrated technology systems and digital communication tools
  • Independent learning skills and a strong motivation to succeed in helping ENMU achieve its goals and mission
  • Ability to work independently, exercise creativity, manage multiple projects and deadlines with attention to detail, and maintain a positive attitude

Working Conditions

Physical Demand and Working Conditions:

  • Work is generally performed inside a non-smoking facility with regular work hours, but may require traveling independently with overnight lodging, working evening and weekend hours to meet operational needs.
  • Work is medium in nature that at times requires exerting up to 60 pounds of force occasionally and/or a consistent amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Essential Functions: [As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, knowledge, skills, and abilities, physical demands and working conditions. This is not necessarily an all-inclusive listing.]

Additional Information

Condition of Employment: Must pass a pre-employment background check.

Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link at the top of this page. Please attach the following required documents to your electronic application:

Required Documents:

Please ensure that you attach all required documents, even if you have applied for other positions at ENMU, as the committee does not have access to those records.

Letter of interest

Resume

Contact information for three references (blind or off-list reference checks may be conducted on finalists)

Transcripts (unofficial for application purposes)

Equal Employment Opportunity /Title IX/IPRA. Eastern New Mexico University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If a reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the Office of Human Resources at (575) 562-2115. New Mexico is an open records state; therefore, ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Any concerns regarding sex discrimination should be addressed to the Title IX Coordinator at either titleix.coordinator@enmu.eu, (575) 562-2235, or Curry Hall Office 127, 1500 S Avenue K, Portales, NM 88130. Requests for inspection of public records should be sent to planning.analysis@enmu.edu . For any other inquiries, please contact Human Resources at (575) 562-2115 or e-mail ENMU.HRrecruiter@enmu.edu .

Insurance

Insurance for Eastern New Mexico University is offered through the New Mexico Public Schools Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that's right for them.

  • Health insurance is offered through both Blue Cross and Blue Shield of New Mexico and the Presbyterian Health Plan
  • Dental insurance is offered through United Concordia, Delta Dental , and Blue Cross Blue Shield Dental
  • Vision insurance is offered through Davis Vision.
  • Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.

Retirement

Eastern New Mexico University participates with the New Mexico Educational Retirement Board (NMERB), Social Security, and Medicare.

The University also offers supplemental retirement plans. 403b and 457b plans are available through TIAA/CREF, AIG VALIC, Roth 403b and 457b plans are also available through TIAA/CREF.

Paid Time OffFull time exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month.

Employee Educational Assistance Plan

Eastern New Mexico University offers a tuition waiver for regular employees and retirees. This program waives the tuition for three courses (up to nine credit hours) per semester. Employees spouses or children may be eligible to use the tuition waiver during any semester that it is not being used by the employee.

01

Ethical Conduct Section - Complaint with NM HB-128 Please type your name

02

Ethical Conduct Question (Compliant with NM HB-128) Please provide a list of current and former employers that were schools or that employed you in a position involving unsupervised contact with children or students. The list shall include the name, address, telephone number and other relevant contact information for each of the entities listed.

03

Ethical Conduct Question (Compliant with NM HB-128) Have you ever been under investigation for, or have been found to have violated, any state or federal statute relating to child abuse or neglect, sexual misconduct, or any sexual offense?

  • Yes
  • No

04

Ethical Conduct Question (Compliant with NM HB-128) Have you ever been under investigation for, or found to have violated, any ethical rule or policy approved by a former employer?

  • Yes
  • No

05

Ethical Conduct Question (Compliant with NM HB-128) Have you ever had a professional license or certificate denied, suspended, surrendered or revoked due to a finding of child abuse or ethical misconduct or while allegations of child abuse or ethical misconduct were pending or under investigation?

  • Yes
  • No

06

Ethical Conduct Question (Compliant with NM HB-128) By checking yes in this box, you authorize disclosure of information relevant to the ethical conduct questions and you authorize the release of related records by your previous employers, releasing them from any liability related to the disclosure or release of records.

  • Yes
  • No

Required Question

Employer Eastern New Mexico University

Address 1500 S. Ave. K, Station 21

Portales, New Mexico, 88130

Phone 575-562-2115

Website http://www.enmu.edu

About the Company

E

Eastern New Mexico University-Ruidoso Branch Community College