Recruiter & Retention Manager — Build and Support Our Driver Network

Are you passionate about recruiting top talent and helping people build successful long-term careers? Join our Norfolk team as a Driver Recruiter & Retention Manager, where you’ll play a vital role in attracting, onboarding, and supporting professional drivers who help power our transportation network. This position is essential to fleet growth, driver success, and long-term retention.

What We Offer as a Driver Recruiter & Retention Manager

• Comprehensive medical, dental, vision, and life insurance
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and paid holidays
• Consistent Monday–Friday schedule
• Opportunities for professional growth and advancement

What You’ll Do

Driver Recruitment

• Develop and implement recruiting strategies to attract qualified driver candidates
• Meet and exceed hiring and onboarding goals
• Build strong pipelines of transportation professionals through outreach and networking efforts

Candidate Engagement & Onboarding

• Serve as the primary point of contact for prospective drivers throughout the hiring process
• Conduct informational sessions and onboarding meetings for Independent Contractors (ICs)
• Guide candidates from initial inquiry through onboarding and vehicle placement
• Deliver a professional, positive, and supportive candidate experience

Retention & Driver Support

• Build strong relationships with drivers to support long-term engagement and success
• Partner with operations and internal departments to improve driver satisfaction and retention
• Address driver concerns and provide ongoing support after onboarding

Reporting & Administrative Support

• Maintain accurate applicant and onboarding records within tracking systems
• Provide recruiting updates, hiring metrics, and retention reports to leadership
• Assist with additional team projects and operational initiatives as needed

What We’re Looking For

• Previous experience in recruiting, retention, staffing, sales, or a related field preferred
• Self-motivated and goal-oriented mindset
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to build relationships and work effectively across teams
• Dependable, proactive, and results-driven approach

Ready to Make an Impact?

If you’re excited about helping grow a dependable driver workforce while supporting driver success and retention, we’d love to hear from you.

Apply today to become a Driver Recruiter & Retention Manager and help shape the future of transportation in Norfolk.