Recreation AssistantCity of O'Fallon, Missouri – Renaud CenterSalary: $23.56 per hourThe City of O'Fallon is seeking a customer-focused, organized, and dependable Recreation Assistant to join the Parks and Recreation team at the Renaud Center. This position plays a key role in providing exceptional customer service while supporting the daily administrative and operational functions of the facility. The ideal candidate enjoys working with the public, thrives in a fast-paced environment, and is committed to delivering outstanding service to residents and guests.Essential Duties and ResponsibilitiesProvide excellent customer service by answering telephones, greeting visitors, and assisting patrons.Register participants for recreation programs and collect associated fees.Process facility rental reservations.Manage all aspects of memberships, including new memberships, renewals, cancellations, and account updates.Supervise part-time Recreation Assistants by providing training, direction, and quality checks, as assigned.Receive payments, prepare deposits, and reconcile daily cash reports.Maintain accurate membership records and databases.Prepare and mail membership renewal correspondence.Monitor and maintain office supply inventory.Assist Recreation Specialists with recreational programs and special events.Open and close the Renaud Center.Perform other related duties as assigned.Knowledge, Skills, and AbilitiesSuccessful candidates will possess:Knowledge of modern office practices, procedures, and equipment.Knowledge of customer service principles and department policies.Basic mathematical and cash-handling skills.Proficiency with computers and job-related software.Strong organizational, problem-solving, and decision-making abilities.Excellent verbal and written communication skills.The ability to interact professionally and courteously with the public, coworkers, and vendors.The ability to manage multiple tasks while maintaining attention to detail.Minimum QualificationsAssociate degree in Recreation, Business Administration, or a related field, or an equivalent combination of education and experience.One (1) to three (3) years of experience in customer service, recreation, administrative support, or a related field.Valid Missouri driver's license or the ability to obtain one.CPR certification or the ability to obtain certification upon hire.Availability to work early mornings, evenings, weekends, and holidays as needed.BenefitsThe City of O'Fallon is committed to supporting the health, wellness, and financial security of its employees through a comprehensive benefits package.Health & WellnessMedical, Dental, and Vision InsuranceEmployer-paid Accident and Life InsuranceHealth Savings Account (HSA) with employer contributionsFlexible Spending Accounts (FSAs)Optional Pet InsuranceWellness incentive programOnsite fitness facilitiesDiscounted membership to the Renaud Fitness & Aquatic CenterEmployee Assistance Program (EAP)Identity Theft ProtectionPaid Time OffThree (3) weeks of vacation for new employeesEleven (11) paid holidaysOne (1) personal holidayPaid sick leaveExtended illness leave for personal or family careSelect City facilities also feature designated Zen and lactation rooms to support employee wellness.Retirement & Professional DevelopmentMissouri LAGERS L-6 Pension Plan457(b) Deferred Compensation Retirement PlanTuition reimbursement to support continued education and professional growthWhy Join the City of O'Fallon?At the City of O'Fallon, you'll have the opportunity to make a positive impact on the community while working alongside a dedicated team committed to exceptional public service. We value professionalism, collaboration, and innovation, and we strive to create an environment where employees can grow personally and professionally.If you enjoy helping others, providing outstanding customer service, and contributing to a vibrant community recreation facility, we encourage you to apply today and become part of the Renaud Center team! The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.
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