Communication Skills, Community and Social Services, Computer Skills, Cross-Functional, Customer Support/Service, Customer Training, Interpersonal Skills, Medicaid, Microsoft Office, Network Support, Presentation/Verbal Skills, RSS (RDF Site Summary), SSI, Writing Skills
Recovery Support Specialist (RSS) assists clients in defining their goals for recovery and assists them in meeting those goals. The ACT Model involves an integrated, multi-disciplinary team approach to providing high-intensity rehabilitative services, support, and interventions to assist clients in achieving their personal recovery goals. Much of this work involves teaching clients the skills necessary to successfully manage their illness and live as independently as possible. In addition, RSSs link clients to services and professionals that can assist in the client's recovery. Forming trusting relationships that are therapeutic and supportive is the manner in which Recovery Support Specialists are able to be most helpful for clients. As they accompany clients to appointments, visit clients in their homes, and meet with clients where they socialize, worship, and work, recovery support specialists are able to facilitate recovery and integration.
Essential Duties and ResponsibilitiesThe statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.
- Provide ongoing assessment of clients' wants and needs and facilitate the development and updating of the Individualized Recovery Plan.
- Teach clients how to successfully manage their illness through the development of symptom recognition skills, symptom management skills, and coping skills.
- Teach clients any skill that will facilitate independence and achievement of their recovery goals including daily living skills, interpersonal skills, independent transportation skills and anger management skills.
- Provide at least three (3) face-to-face contacts per day with clients in the community.
- Assist and support clients in crisis situations.
- Assist clients in applying for all benefits and entitlements that will provide for their needs, such as SSI, Medicaid, Section 8, energy assistance, and reduced fare metro cards.
- Assist clients in developing natural support networks by locating supports and services in the community such as AA, self-help groups, and recreational centers.
- Bachelor's degree or Master's degree in a human services field (required)
- Excellent written and oral communication skills
- Basic computer skills, including Microsoft Office
- Ability to work in a diverse and fast-paced environment