Recovery Support Assistant

Jamestown Salish Seasons is seeking a Recovery Support Assistant (RSA) to join our care team and help create and maintain a safe, welcoming, trauma-informed, and culturally grounded healing environment for residents receiving voluntary behavioral health stabilization services.

The Recovery Support Assistant is a foundational member of the Jamestown Salish Seasons care team. This role provides a consistent and supportive presence within the milieu through safety monitoring, therapeutic engagement, operational support, and assistance with daily living activities.

RSAs prioritize verbal de-escalation, respectful communication, and relationship-based support to foster dignity, emotional safety, and holistic healing. The RSA models a friendly, helpful, and professional approach that reflects the mission, values, and cultural wellness philosophy of Jamestown Salish Seasons.

Schedule

12 rotating: Panama schedule nights and days

Essential Functions

Resident Safety & Healing Environment

• Conducts regular, documented resident safety checks and maintains environmental awareness to support a safe and secure healing setting.

• Provides a calm, supportive, and visible presence within the milieu.

• Utilizes verbal de-escalation, redirection, and trauma-informed engagement techniques to support emotional regulation and resident safety.

• Participates in resident safety holds only when necessary for immediate protection and only in accordance with approved training, protocols, and supervision.

Resident Support & Engagement

• Supports residents with daily living activities and general day-to-day needs within the program environment.

• Facilitates and participates in resident leisure, recreation, and recovery-oriented activities such as games, wellness groups, and community-based outings.

• Provides safe transportation for residents to appointments, approved activities, or other program-related needs as assigned.

• Encourages respectful participation, engagement, and relationship-building within the therapeutic milieu.

Operational & Facility Support

• Assists with meal service, laundry support, room readiness, and upkeep of resident and common areas.

• Supports a clean, welcoming, and organized environment that reinforces dignity and recovery.

• Assists with medication-room workflow support (e.g., stocking, organization, escorting residents) but does not prepare, handle, or administer medications.

• Performs non-licensed operational duties as directed by the Recovery Support Lead, nursing staff, or JSS leadership.

Documentation & Team Collaboration

• Accurately documents safety checks, significant resident interactions, incidents, and other required observations according to policy.

• Collaborates closely with the Recovery Support Lead and broader multidisciplinary care team.

• Participates in shift handoff communication and timely reporting of safety or resident concerns.

• Supports consistent implementation of program routines, expectations, and healing-environment standards.

Requirements

Minimum Qualifications

• High School Diploma or equivalent.

• CPR/First Aid Certification and Washington State Food Handlers Card (or ability to obtain within onboarding timelines).

• Valid driver's license and ability to travel locally and regionally as needed.

• Successfully pass a criminal background investigation.

Knowledge, Skills, and Abilities

• Ability to remain calm, professional, and supportive in high-stress situations.

• Ability to support individuals experiencing behavioral health challenges and emotional distress using non-clinical, trauma-informed, and recovery-oriented approaches.

• Strong verbal communication and interpersonal skills, including the ability to engage individuals in a respectful, non-judgmental manner.

• Ability to build rapport, maintain therapeutic boundaries, and foster trust.

• Ability to support a safe, structured, and emotionally supportive milieu.

• Understanding of the emotional demands of behavioral health work, with a demonstrated commitment to personal wellness and resilience.

• Ability to work respectfully and effectively with individuals from diverse cultural, social, tribal, underserved, and lived-experience backgrounds.

• Ability to support culturally respectful practices and environments.

• Ability to maintain confidentiality in accordance with HIPAA and 42 CFR Part 2.

• Ability to document services clearly, accurately, and timely.

• Demonstrated professionalism, reliability, ethical conduct, and accountability.

• Ability to work effectively within a team-based clinical environment.

Cultural Competencies and Values

• Supports a culturally respectful, community-centered healing environment that honors Jamestown's traditions, values, and holistic wellness philosophy.

• Uses culturally responsive and recovery-oriented language that reinforces dignity, belonging, and whole-person wellness in alignment with the mission of Jamestown Salish Seasons.

Preferred Qualifications

• Six (6) months to one (1) year of experience in behavioral health, residential care, direct support, hospitality, peer support, human services, or other relationship-based service environments.

• American Indian/Alaska Native preferences apply.

Physical Requirements/Working Conditions

• Work is performed in a residential behavioral health setting.

• Leadership support, team collaboration, and routine debriefing practices are incorporated to support staff wellness and resilience in this emotionally demanding environment.

• The position requires regular interaction with residents and staff and the ability to maintain a professional and respectful environment.

• Positions work 12-hour shifts, including days, evenings, nights, weekends, and holidays, supporting 24/7 resident care operations while offering schedule consistency and concentrated days off.

• Requires regular walking, standing, environmental monitoring, and active engagement throughout the facility.

• May require response to urgent resident support and safety situations consistent with role training and program expectations.

• Must be able to lift, push, and carry up to 25 lbs. unassisted.

• Must be able to withstand prolonged standing, sitting, walking, bending, climbing, squatting, and twisting without restriction.

• Requires eye/hand coordination and manual dexterity; ability to distinguish letters, numbers, and symbols.

Why Join Jamestown Salish Seasons?

This is an opportunity to be part of a new, purpose-driven behavioral health program focused on creating a safe, respectful, recovery-oriented environment for individuals receiving voluntary behavioral health stabilization services.

Our team members play an important role in creating a healing environment where residents are treated with dignity, compassion, respect, and cultural understanding.