Recovery Specialist

Duties and Responsibilities

Remote Work Capable

Essential Functions:

• Provides peer-based recovery support services through advocacy, mentoring, education, resource navigation, and recovery coaching to individuals impacted by substance use disorders in both the home and community.
• May be asked to respond to emergency department and inpatient referrals through the Warm Hand-Off Program (WHO Program), providing on-site recovery support and bedside engagement within established response time standards and in accordance with contractual obligations at local hospitals.
• Integrates into hospital and community care teams by utilizing electronic health records, hospital communication systems, and interdisciplinary collaboration to support continuity of care.
• Engages family members and natural supports, when authorized, by providing education, emotional support, overdose prevention information, and resource navigation to support recovery outcomes.
• Provides marketing and trainings within the community as needed.
• Completes necessary documentation for each peer encounter within 48 hours of encounter. Completes all necessary paperwork during the intake, and updates paperwork as needed. Completes all required documentation, reporting, and data collection activities in accordance with agency, funding, and regulatory requirements, while participating in staff meetings, peer reviews, on-call responsibilities, and quality improvement initiatives.
• Connects individuals to community-based resources, including recovery support organizations, mutual aid groups, recovery housing, social services, employment resources, and medication-assisted treatment services.
• Conducts trauma-informed, person-centered engagement to assess recovery needs, support treatment readiness, promote patient self-determination, and establish individualized recovery plan and goals.
• Initial IRP (Initial Recovery Plan) must be completed within 30 days of first face to face visit. A six month review from the date of the most current IRP will be required for continuation of services. Plans will be reviewed every 6 months or earlier as needed.
• Serves as a liaison with community agencies, healthcare providers, funding sources, and referral partners; conducts outreach, education, and training on recovery support services and Warm Hand-Off processes; and maintains current knowledge of local resources while fostering collaborative relationships across assigned service areas.
• Coordinates referrals and treatment linkage services, including facilitating Level of Care Assessments (LOCAs), scheduling appointments, conducting warm transfers, and connecting individuals to appropriate treatment and recovery resources.
• Provides Buprenorphine Care Coordination in MAT provider offices to enhance communication between individuals and their MAT providers.

Common Expectations:

• Meets with supervisor/Team Lead for individual supervision on a weekly basis and other team meetings as scheduled
• Encourages and provides support for peers to advocate for themselves. Reinforces hope and the potential for recovery to peers and others. Models coping techniques and self-help strategies.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.