Position Purpose: The Recovery Housing Supervisor is responsible for the support and monitoring of clients while in the program, as well as ensuring the physical environment is safe and clean. This person provides milieu management and ensures safety of individuals or groups in an addiction withdrawal management program.
Education Requirements:
High School Diploma or GED required.
Experience Requirements:
1 year of experience in Behavioral Health and SUD treatment preferred.
Licensure Requirements:
CDCA, QMHS, and/or CPI Certification preferred.CPR certification required, will train upon hire.Must have a valid drivers license, acceptable driving record, be 21 years or older, and be deemed insurable through Team Recovery's insurance carrier.
Knowledge required at time of hire:
Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Calendar, Outlook, and Teams).Working knowledge of Google Workplace (Docs, Sheets, Slides, Forms, Gmail, Chat, Spaces, Keep, Tasks, Calendar, and Meet).Working knowledge of Electronic Medical Records (EMR) systems.Knowledge of addictions and mental health complications.Knowledge of community health resources that support life improvement in physical, emotional, mental and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.Knowledge of referral procedures and admittance criteria for health care and community providers.Ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to the clients and families.Knowledge of the 12-Step Recovery Program.Knowledge and competency in problem solving, stress management, ethics and team building.Knowledge and competency in Behavioral Health and substance Use Disorder diagnoses and related symptoms.Knowledge and competency in crisis intervention, de-escalation, and calming techniques.Knowledge and competency in risk factors for suicide/homicide.Knowledge and competency in risk assessment and safety planning.Knowledge of alcohol and other drugs that includes their physical, emotional, intellectual, and spiritual impact on the individual and the family.Ability to determine if a medical emergency exists and to take appropriate action, when necessary.Knowledge of the stages of alcohol and other drug withdrawals and ability to take appropriate action at each stage.Knowledge of emergency procedures used in case of alcohol and/or drug overdose.Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including:
ConfidentialityPatient RightsProfessional Code of EthicsDiscrimination
Knowledge of airborne and blood borne pathogens (TB, HIV, AIDS, HB) and risk reduction methodologies and the use of universal precautions.
Core Responsibilities:
Monitors housing resident behavior and provide support and guidance through the recovery process.Remind clients of rules and regulations as necessary and report infractions promptly and appropriately.Performs rounds at all properties and all clients, including hourly checks on Ambulatory clients.Performs room and unit inspections, as well as property and medication inspections for new admissions and existing residents.Prepares for new admissions, cleaning, preparing rooms and beds, and doing house laundry.Assumes responsibility for incoming calls to the housing phone and addresses situations that arise via that communication outlet.Responsibly handles crisis and/or behavioral situations as they arise and contact and follow the proper chain of commands to report (Lead Recovery Housing Technician, Recovery Housing Manager, Director of Recovery Housing) when necessary.Collects urine samples when instructed by the Housing Coordinator or Housing Director (not permitted for client-staff at any point during their treatment).Assist in the management of maintenance requests and ensuring property is maintained in a safe, working condition.Driving company vehicle(s), including multi-passenger vans to transport clients to and from the treatment center and other locations deemed necessary for treatment activities.Lead by example at all times, maintaining the value system and abiding by the living agreement of TR Housing, even when not on the clock.Report incidents and complete incident reports according to policy in a timely, accurate manner, and give all documentation to the appropriate Director. Report to the Director of Recovery Housing or Chief Operating Officer all emergencies and/or concerns.Participate in maintaining clean, properly supplied and efficient work areas (Staff Deep Cleaning is required on the fourth Thursday of every month and will be inspected by the Director of Recovery Housing)Communicate with other employees as necessary to promote quality client care.Interact appropriately with clients and employees, showing them respect.Always maintain professionalism and establish and maintain strict professional boundaries with other clients and employees. Exercise sound professional judgment and seek assistance as necessary to promptly and effectively manage situations with clients and employees. Remain in compliance with the Living Agreements when not on the clock (especially pertaining to client-staff role).Be proficient and up to date on ethical policies, HIPAA, and 42 CFR regarding providing services in a behavioral health and SUD treatment environment (especially pertaining to a client-staff role).Protect the privacy of all client information in accordance with the organizations privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider. Failure to comply with the organizations policies and procedures on client privacy may result in disciplinary action up to and including termination of employment.May access protected health information (PHI) and other client information only to the extent that is necessary to complete your job duties. The incumbent may only share such information with those who have a need-to-know specific patient information you have in your possession to complete their job responsibilities related to treatment, payment or other company operations.Attend and participate in staff meetings and training as scheduled to provide input towards program development and staff training.Must follow all defined company policies outlined in the Team Recovery Ohio, LLC Employee Handbook and Policies and Procedures Manual.Expected to report, without the threat of retaliation, any concerns regarding company policies and procedures on patient privacy and any observed practices in violation of the policy to their supervisor.Other tasks/duties unrelated or related to Housing (administrative and operational duties) as assigned to you by your Director or another Department Director.Initiate Compliance Reports and Behavioral Agreements with clients who need behavioral redirection and appropriately document those notifications.Assist in the training of new staff members.Keep open communications with the housing team for questions and feedback on their job duties and performance.Assist with providing the DOH with feedback about job performance of the team to be added to their performance evaluation.Organize the daily admissions on the bed board and provide directions to the team regarding placement of the new admissions, processing of their property and setting up their files.Be available to assist any staff member as needed.Keep an inventory of the Food Bank and make regular orders to Seagate while coordinating the pickup of those items.Report all maintenance requests and keep open communication with the Facilities Manager regarding the maintenance needs of the properties.Observe residents for potential signs of relapse or recurrence of symptoms and ensure timely referrals to appropriate recovery support services or clinical interventions when necessary.Conduct daily check-ins with residents to support their ongoing recovery, assess well-being, and foster a supportive living environment.Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment team.
