Records Support Associate Level I

Job Summary: The Records Support Associate Level I provides support to the client staff by performing various clerical and repetitive manual functions with high attention to detail and accuracy.

Roles and Responsibilities:

• Perform record retirement projects. Pull records, verify alphabetical order and ensure that they are retrievable, make file folders, box up the records, record the accession number and other identifiers, and retire them to the WNRC.
• Utilize work procedures and search techniques using current and historical (manual and electronic) filing systems used by Client Services.
• Prepare files for retention, disposition, and retrieval purposes.
• Assist with maintaining the Division’s mail desk and perform the daily distribution of all incoming mail to the Division, including mail from the client agencies and all overseas posts.
• Perform basic data entry.
• Perform searching and filing functions, file and/or retrieve application packages from file cabinets.
• Operate high speed scanning equipment.
• Receive and load pallets and individual packages into FedEx, UPS, USPS, or other transportation carrier vehicles. Offload/move heavy materials from the office using either an electric or manual pallet jack.
• Generate mailing labels, ensure that mail labels match the applicant identification, and fill and seal envelopes with the correct client and corresponding supporting documents.
• Box and archive files for mailing and/or storage purposes.
• Receive, sort, dispense, and disassemble third-party mail.
• Follow a pre-set pattern for document sequencing.