Records Specialist - Registrars Office
Salary
Depends on Qualifications
Location
Cape Girardeau, MO
Job Type
Full-Time
Job Number
202600311
Division
Enrollment Management and Student Success
Department
Registrar
Opening Date
09/11/2026
Closing Date
Continuous
Position Summary
Records Specialist
Registrar's Office
Full-Time
Primary Responsibilities
- Research and process outgoing official transcript requests
- Update student records with grade changes, Credit for Prior Learning (CPL) and exam scores
- Process permanent record updates (address, name change, citizenship, social security number)
- Evaluate college transcripts including domestic, military, and international transcripts
- Collaborate with academic departments regarding transfer equivalencies
- Build course articulations onto student's record
- Maintain data files in Ellucian Banner, Banner Document Management (BDM) and the Transfer Equivalency System (TES)
- Monitor multiple departmental email accounts
- Council and provide customer service to students, faculty, staff and the public via phone, email and walk-ins
- Maintain a comprehensive understanding of the Registrar's Office and university policies and procedures
- Provide administrative support as needed to Assistant Registrar for Transfer Articulation
Required Qualifications
- High school diploma or GED
- Knowledge of Microsoft Office Word, Excel and Access
- Demonstrated ability to learn different and new technologies
- Experience using email programs
- Excellent organizational skills and attention to detail
- Demonstrated ability to handle difficult interactions with diplomacy, tact and in a confidential manner
- Excellent communication skills (verbal, written, and interpersonal)
- Work history emphasizes an understanding of customer service and reflects an ability to work with high volume of telephone and customer contacts
- Demonstrated ability to handle multiple tasks with frequent interruptions
- Demonstrated ability to synthesize information to make independent decisions with minimal supervision
- Ability to interact effectively with faculty, staff, students and the public
Required Information & Deadline
Application Deadline: To ensure full consideration, application materials must be received by September 25, 2026. The position is available immediately and will remain open until filled.
To Apply: Submit the following items by clicking on the APPLY button at the top of the job announcement.
- Letter of interest addressing position qualifications
- Current resume
- Names and contact information of three professional references may be asked for at a later date, if not submitted
Additional Information
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fast Facts
SEMO Strategic Action Plan
Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at https://semo.edu/hr.
Employer Southeast Missouri State University
Address 1 University Plaza
Cape Girardeau, Missouri, 63701
Phone (573) 651-2206
Website http://www.semo.edu