Records Management Associate

The ideal candidate is highly organized, comfortable working with confidential customer information, and able to accurately manage a variety of clerical and document processing responsibilities. This position supports daily mail processing, records management, document handling, and administrative operations in a fast-paced office environment.

Records Management Associate

Location: Meriden, CT
Employment Type: Contract
Work Arrangement: 100% Onsite
Schedule: Monday–Friday | 8:30 AM–5:00 PM
Pay Rate: $18.00–$20.00 per hour

Position Overview

Wheeler Staffing Partners is seeking a detail-oriented and dependable Records Management Associate for a contract opportunity in Meriden, CT. This position supports daily mail processing, records management, document handling, and administrative operations in a fast-paced office environment.

The ideal candidate is highly organized, comfortable working with confidential customer information, and able to accurately manage a variety of clerical and document processing responsibilities. Prior experience in a mailroom, administrative, records management, or document processing environment is preferred.

Key Responsibilities

Mail & Document Processing

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  Receive, open, sort, and process incoming mail and correspondence.
  
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  Log incoming mail and documents into internal systems accurately and promptly.
  
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  Process certified mail and prepare documents for scanning and electronic filing.
  
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  Sort and route documentation to the appropriate departments or team members.
  
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  Maintain accurate records and ensure documents are properly tracked throughout the process.
  

Records Management & Data Entry

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  Update borrower mailing addresses in MSP based on address change notifications received from USPS.
  
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  Perform accurate data entry and maintain electronic and physical records.
  
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  Scan, file, organize, and manage documents according to established procedures.
  
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  Verify information for accuracy and resolve basic documentation discrepancies.
  
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  Maintain strict confidentiality when handling personal and financial information.
  

Administrative Support

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  Perform general clerical duties, including typing, filing, emailing, scanning, and document management.
  
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  Assist with outbound calls to borrowers, as needed, to verify or update mailing address information.
  
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  Operate standard office equipment, including scanners, copiers, fax machines, and multi-line telephone systems.
  
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  Support daily team objectives and assist with additional administrative duties as assigned.
  
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  Manage multiple priorities while maintaining accuracy and meeting established deadlines.
  

Required Qualifications

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  High school diploma or equivalent.
  
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  Strong attention to detail and organizational skills.
  
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  Proficiency with Microsoft Office, including Outlook, Word, and Excel.
  
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  Ability to accurately perform data entry and document processing tasks.
  
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  Excellent written and verbal communication skills.
  
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  Ability to work independently, prioritize responsibilities, and manage time effectively.
  
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  Ability to maintain confidentiality and responsibly handle sensitive customer information.
  
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  Ability to work effectively in a team-oriented environment.
  
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  Ability to remain focused and productive while managing multiple priorities.
  
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  Comfortable working under pressure and meeting deadlines in a fast-paced environment.
  
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  Ability to lift and handle mail boxes weighing approximately 20–25 pounds.
  

Preferred Qualifications

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  Previous mailroom, administrative, clerical, records management, or document processing experience.
  
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  Experience working with scanners, copiers, fax machines, and multi-line telephone systems.
  
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  Experience with MSP or similar mortgage servicing systems is a plus.
  
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  Previous experience handling customer or borrower records is a plus.
  

Work Schedule & Environment

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  Monday through Friday.
  
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  8:30 AM–5:00 PM with a 30-minute lunch.
  
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  This position is 100% onsite in Meriden, CT.
  
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  Employees are required to report to the office Monday through Friday.
  
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  Remote work is not available for this position.
  

Why Join Wheeler Staffing Partners?

At Wheeler Staffing Partners, we connect talented professionals with opportunities at leading organizations across the country. Our team provides personalized support, transparent communication, and access to opportunities that align with your experience and career goals.

Apply today to learn more about this Records Management Associate opportunity in Meriden, CT.