Records Clerk / Office Services

Metasys Technologies

Stamford, CT

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JOB DETAILS

SALARY

$21.23–$24.50 Per Hour

SKILLS

Administrative Skills, Background Investigation, Business Support, Check Processing, Communication Skills, Continuous Improvement, Copying Machines, Corporate Policies, Cross-Functional, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Lift/Move 50 Pounds, Logistics, Mail Processing, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Suites, On Site Support, Operational Improvement, Operational Strategy, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Quality Assurance, Records Management, Service Delivery, Shipping Documents, Systems Maintenance, Telephone Skills, Time Management, Writing Skills

LOCATION

Stamford, CT

POSTED

8 days ago

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Records Clerk / Office Services
Stamford, CT (Onsite)
Shift- 8:00 AM - 5:00 PM
3 months (Temp to perm)

Candidate must have strong communications skills, both written and orally, Experience preferred in providing support to Records Management, Mailroom Services, Reception and general office support. Candidate will serve as point of contact for direct daily interaction with customers and Key contact. Candidate must be a self-starter, have the ability to multitask, make adjustments as the need dictates, focus on the task at hand and prioritize by urgency of the customer s needs. Candidate must be flexible and have strong Excel, Word and use of Microsoft Outlook and Office 365 office suite. Candidates should have the ability to lift up to 50lbs (sometimes required to lift or delivery boxes).

Qualifications
" Experience in office services, mailroom operations, records management, administrative support, financial processing, or reception support preferred
" Familiarity with customer-facing environments and switchboard/reception operations
" Strong organizational skills with the ability to prioritize multiple responsibilities
" High attention to detail and commitment to operational accuracy
" Proficiency with Microsoft Office Suite and operational tracking systems
" Strong verbal and written communication skills
" Ability to work independently and collaboratively in a team environment

Core Competencies
" Customer service excellence
" Operational efficiency and accountability
" Professionalism and discretion
" Collaboration and adaptability
" Problem-solving and critical thinking
" Attention to detail and accuracy

Physical Requirements
" Ability to lift and move items up to 50 lbs unassisted
" Ability to stand, walk, and move throughout office and mailroom environments as needed
Work Environment / Additional Information
" This position requires onsite presence and flexible support coverage based on business needs
" Cross-functional support across shared services operations is required to ensure continuity of service delivery

Responsibilities:
Position Summary
The Shared Services Specialist supports day-to-day operations across office services, mailroom operations, check processing, reception coverage and progression into records and information management (RIM). This role is responsible for ensuring efficient handling of physical and digital assets, delivering high-quality internal customer service, and maintaining operational continuity through cross-functional support.
The ideal candidate is detail-oriented, adaptable, service-driven, and able to manage multiple administrative and operational functions in a fast-paced corporate environment.

Key Responsibilities
Office Services & Administrative Support
" Provide operational support for shared services functions, including office services, hospitality support, supply coordination, and general administrative tasks
" Support daily office operations to ensure a professional and efficient workplace environment
" Assist with conference room readiness, visitor experience, and onsite service coordination
" Restocking mailrooms and assisting with copier issues

Mailroom & Logistics Operations
" Manage inbound and outbound mail, packages, courier requests, and shipping activities
" Prepare shipping labels, documentation, and tracking information
" Sort, distribute, and process mail and deliveries in accordance with established procedures
" Coordinate with vendors and courier services to ensure timely delivery and issue resolution

Reception & Customer Service Support
" Provide backup reception coverage, including greeting visitors, answering phones, managing visitor access, and supporting hospitality functions
" Maintain a professional front-desk presence and deliver exceptional customer service to employees, clients, and guests
" Support switchboard operations and direct inquiries appropriately

Check Processing & Operational Support
" Print, verify, distribute, and reconcile check processing activities
" Perform quality assurance reviews to ensure accuracy and compliance with procedures
" Support month-end processing and operational reporting requirements

Records & Information Management (RIM)
" Support records lifecycle management including intake, indexing, storage, retrieval, archival, and secure disposition
" Ensure compliance with company retention policies and information governance standards
" Maintain accurate tracking systems and documentation for physical and electronic records

Collaboration & Continuous Improvement
" Partner with internal teams and stakeholders to resolve service-related issues and ensure operational excellence
" Participate in cross-training initiatives to support business continuity across shared services functions
" Identify opportunities for process improvement and operational efficiency

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

Metasys Technologies

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Computer/IT Services

FOUNDED

2000

WEBSITE

http://metasysinc.com/