Position Description:
We seek a dependable, experienced, and customer-focused Receptionist to serve as the first point of contact for clients, visitors, and employees. This front-facing role is vital in creating a welcoming and professional environment while supporting daily administrative functions and office operations.
Primary Responsibilities & Essential Functions
- Greet and welcome all visitors, clients, and guests with a professional and friendly demeanor.
- Answer and route incoming phone calls, take accurate messages, and provide general information about the organization.
- Maintain confidentiality and handle sensitive information with discretion.
- Direct clients and visitors to the appropriate departments or individuals.
- Sort and distribute incoming mail and packages promptly.
- Maintain a clean, organized, and professional reception area.
- Create internal signage and notices as needed.
- Prepare meeting rooms for in-person meetings, staff gatherings, and celebrations.
- Assist with general administrative tasks, including scheduling appointments, booking conference rooms, and ordering office supplies.
- Support the Executive Assistant and collaborate with other team members as needed.
Qualifications & Experience:
- Minimum of two (2) years of experience in a receptionist, customer service, or administrative support role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with or basic knowledge of Canva and Screen Cloud is a plus.
- Basic knowledge of digital marketing.
- Familiarity with office management systems and procedures.
- Strong data entry and administrative skills.
Key Competencies & Skills:
- Excellent verbal and written communication skills.
- Outstanding organizational and time management abilities.
- Ability to multitask and prioritize responsibilities effectively.
- High attention to detail and strong problem-solving skills.
- Professional appearance and demeanor.
- Positive attitude with a strong customer service orientation.
- Ability to remain calm and resourceful under pressure.
- Strong team player with a collaborative mindset.
Education:
- High School Diploma or equivalent required.
Benefits:
- Employee Health Benefits (medical, dental, vision)
- 401(k) Retirement Plan
- Employer-paid Group Life Insurance
- Paid Time off
- Paid Holidays
- Paid Bereavement
- Gym Membership Reimbursement
- Employee Referral Bonus