Top Skills:
1. Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint
2. 2 years of receptionist experience, general public in person as well as email/ phone skills.
Must-Haves:
At least 2 years of receptionist experience
Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint
Professional demeanor and proactive communication via Teams and in person
Dress Code:
Business Casual Required. Acceptable: Collared shirts, slacks, blouses, dresses, skirts (mid-length or longer), closed-toe shoes. Not Acceptable: Street clothes, casual wear
Role Summary:
The Receptionist will serve as the first point of contact for clients, agents, and field management. This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions.
Primary Responsibilities:
Greet and assist clients, agents, and visitors in person and via phone/email
Answer incoming calls and direct inquiries appropriately
Book conference rooms and coordinate meeting logistics
Assist with ad hoc administrative tasks to support the General Office
Troubleshoot office issues (e.g., Wi-Fi, tech support coordination)
Support event logistics: room setup, printing, catering, guest access
Qualifications:
Associate s or Bachelor s degree preferred (or equivalent experience)
At least 2 years of receptionist experience
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Comfortable working independently and proactively
Fingerprinting required prior to start
Training & Development:
On-the-job training provided, including coaching and feedback. CLIENT systems will be taught.
Deal Breakers:
No remote work option this is strictly onsite
Team & Culture
This role will provide front desk assistance to up to 30 agents, who are considered internal clients. The environment is fast-paced and professional, requiring strong interpersonal skills and the ability to work independently while staying connected with leadership via Microsoft Teams.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans