Receptionist - State Farm Agent Team Member

ROLE DESCRIPTION: John Cowling - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. As a newer and growing agency, this is also a great opportunity for team members who want to develop their skills and grow into greater responsibilities over time.

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of three. Before becoming a State Farm agent, I worked in the nonprofit sector, where serving others and making a positive impact were at the center of my career. I’m a graduate of Louisiana Tech University and also attended seminary. Outside of work, I’m married with three kids and am a big sports fan.

Community involvement continues to be an important part of my life and our agency. I’m active in my church and stay connected locally through the Pace and Santa Rosa County Chambers of Commerce and the Rotary Club.

Our agency offers health benefits, paid time off, licensing reimbursement, professional and leadership development opportunities, and a strong commitment to work-life balance. As a newer and growing agency, this is also a great opportunity for team members who want to develop their skills and grow into greater responsibilities over time.

Our culture is family-oriented, supportive, and built around teamwork. I’m looking for someone who brings a great attitude, works hard, and leads with integrity. Reliability, grit, and adaptability are especially important to us. If you want to be part of a growing team where people support one another and your professional development is encouraged, we’d love to meet you.

ROLE DESCRIPTION:
John Cowling - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS: 

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.