Benefits:- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
With 23 years of experience owning and operating a State Farm agency, Robin Cutting understands what it takes to build a successful team - and, having previously worked for a State Farm agent, she also understands the team member experience firsthand. Our team of four is part of a friendly, supportive environment led by a compassionate leader who believes in working hard, playing hard, and taking care of both our customers and our team. We’re passionate about protecting our customers and creating a top-notch experience by taking the time to understand each person’s unique needs.
We’re looking for someone who brings a positive, can-do attitude, strong attention to detail, empathy, integrity, and a genuine desire to learn, contribute, and be part of a team.
ROLE DESCRIPTION:
Robin Covington - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.