Receptionist - State Farm Agent Team Member

Jennifer Ulrich - State Farm Agent

  • Lincoln, NE
  • 30+ days ago
  • Full-time

Highlights

ABOUT OUR AGENCY: With four years in business and 18 years of experience with State Farm, I lead a small but growing team that currently includes two others, and we’re looking to expand to 4-5 team members. We’re a unique group; two of us are working moms, and I bring 14 years of claims experience from the Catastrophe Team, having worked in over 20 states.

Numbers & Facts

LocationLincoln, NE
Job TypeFull-time

Description

Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
With four years in business and 18 years of experience with State Farm, I lead a small but growing team that currently includes two others, and we’re looking to expand to 4-5 team members. Our perks include a 401k, short-term disability, life insurance, paid time off, and sick leave. Our culture is all about “work hard, play hard”—we enjoy a drama-free environment where everyone supports each other, covers when needed, and has fun along the way. 

We’re a unique group; two of us are working moms, and I bring 14 years of claims experience from the Catastrophe Team, having worked in over 20 states. Plus, we’re all Nebraska natives! If you’re ready to join a dedicated, supportive team, we’d love to meet you!


ROLE DESCRIPTION:
Jennifer Ulrich - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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