Administrative Skills, Community Support, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Primary School, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2012 and has grown into a strong, motivated team of six professionals who are passionate about serving our community and supporting one another. I started my State Farm career right out of college as a team member, and that experience gave me a deep appreciation for what it takes to build a successful, customer-focused office.
Outside of work, I’m a husband and dad to three kids, and much of my time is spent cheering them on at their sporting events. I’m also active in our church and enjoy playing golf whenever I can. Our agency stays closely connected to the community, especially through sponsorships and support for local elementary and middle schools.
We’re a Chairman’s Circle agency, and that success comes from our commitment to teamwork, integrity, and relationships. We operate as a true team — close-knit, supportive, and driven to help one another succeed.
We offer great perks, including a 401(k), team lunches, and one of our favorite incentives — a four-day work week when goals are met. We value work-life balance, celebrate our wins, and have fun while doing it.
We’re looking for team members who are relationship-driven, customer-focused, and eager to be part of a winning culture where everyone contributes and grows together.
ROLE DESCRIPTION:
Ryan Grubbs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Ryan Grubbs - State Farm Agent