Receptionist - State Farm Agent Team Member

Rick Smith - State Farm Agent

Indianapolis, IN

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JOB DETAILS

SKILLS

Administrative Skills, Community and Social Services, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Leadership, Mentoring, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching

LOCATION

Indianapolis, IN

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Grow Your Career with a Leader Who Invests in Your Success!

At our agency, we believe that your growth and success matter. Led by Rick, a 36-year industry veteran, we are committed to providing a supportive, high-energy work environment where you can thrive, develop new skills, and achieve your career goals.

Rick’s journey with State Farm began in operations, where he gained invaluable experience before advancing into management roles and eventually becoming an agent in 2000. Under his leadership, our team has earned multiple State Farm awards while remaining deeply involved in community service and outreach.

We know that strong leadership and mentorship are key to career success. As a proud Indiana University alum and Kappa Alpha Psi Fraternity member, Rick has built a culture that values teamwork, leadership, and professional growth—because when you succeed, we all succeed.

Beyond the office, we value work-life balance. Rick and his wife, married in 2006, understand the importance of family and personal fulfillment. Their daughter now attends Spelman University in Atlanta, GA, and just like we support our own families, we are dedicated to supporting your career journey. If you’re looking for a career—not just a job—where your contributions are valued, your hard work is recognized, and your growth is a priority, we’d love to talk to you. Join a team that invests in you and helps you build a successful future!

ROLE DESCRIPTION:
Rick Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Receptionist - State Farm Agent Team Member

Rick Smith - State Farm Agent

Indianapolis, IN

About the Company

Rick Smith - State Farm Agent

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