Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Healthcare, Hunting, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Hiring Bonus
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
I opened my agency in 2015 after coming from a background in healthcare sales, and from the beginning I wanted to create an office that felt supportive, welcoming, and family-oriented. Today, our team of six works closely together, and I truly view my team as an extension of my family.
I graduated from the University of Central Arkansas in 1995 and earned my Master’s degree in 1997. My wife and I have been married for 31 years, and we have three sons — two college graduates and one currently a junior in college. Outside of work, I enjoy traveling, golfing, hunting, and spending time outdoors. I stay active in the community through local events and activities, including trap shooting programs. I’m looking for someone self-driven, coachable, goal-oriented, and someone who leads with integrity and wants to grow with a supportive team.
ROLE DESCRIPTION:
John Wood - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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John Wood - State Farm Agent