RECEPTIONIST - SENIOR CENTER
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RECEPTIONIST-SENIOR CENTER
(Full-Time Regular)
POSITION SUMMARY
Under general supervision, performs daily work assignments for the Senior Center Division of the Community Services Department in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
RECRUITMENT QUALIFICATIONS
Required:
- High school graduation or its equivalent;
- One (1) year of customer service experience;
- One (1) year of cash handling experience;
- Valid New Mexico Driver's License, or the ability to obtain within sixty (60) days of employment, with a driving record acceptable to the City of Alamogordo; or
- Any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.
Desired:
- Bilingual (Spanish).
- One (1) year of clerical experience.
PRIMARY DUTIES AND RESPONSIBILITIES
Essential Duties
- Demonstrates excellent customer service and multi-tasking skills while performing essential and other assigned duties;
- Greet the public in person and on the telephone, answers questions regarding Senior Center services and operations, take messages, and/or direct individuals to the appropriate personnel;
- Will conduct assessment and re-assessment registrations for new and existing participants following HIPAA privacy rules;
- Maintains various logs to track registration, including grocery shopping, distant van trips, classes given, etc.;
- Responsible for various monthly reports, including but not limited to monthly activity and kitchen reports;
- Assist with planning, organizing, and executing Senior Center activities and events from concept to completion, ensuring they operate smoothly and efficiently;
- Will be required to work outside of normal business hours for scheduled activities and events sponsored by the Senior Center;
- Receives money from consumers and guests for various events and ensures proper handling and retention of money;
- Dispatches buses to senior participant's homes and event locations and monitors and responds to bus radio traffic;
- Serves as a backup driver in non-commercial City vehicles, if necessary and safely operates a City vehicle;
- Provides backup to the Senior Center Information/Resource Coordinator position;
- Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety-related training and skills;
- Interacts professionally and provides excellent customer service to all levels of City staff and citizens to ensure high operational and service standards; and
- Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
OTHER IMPORTANT DUTIES
- Operate a City vehicle and serve as a backup driver as necessary;
- Provides backup to the Senior Center Information/Resource Coordinator position;
- Duties will require work being performed outside of normal working hours;
- Maintains the confidentiality of information obtained during the performance of duties; and
- Performs such other duties as may be assigned.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Position : 76000001
Code : 260103-1
Type : INTERNAL & EXTERNAL
Location : SENIOR CENTER STAFF
Job Family : CLERICAL / ADMINISTRATIVE
Job Class : RECEPTIONIST - SENIOR CENTER
Posting Start : 08/03/2026
Posting End : 12/31/9999
MINIMUM HOURLY RATE: $14.21
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