| Location | Sand Springs, OK |
Answers the telephone in a courteous manner and directs calls to the appropriate destinations; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing, spreadsheets, and filing.
Service Work (80%)
Answers the telephone and transfers calls to the appropriate destination; responds to callers' questions and provides accurate information.
Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or email.
Notifies proper individuals when visitors have arrived; ensure that visitors and members have signed in.
Receives, greets, and announces visitors in a courteous and tactful manner; aids callers and visitors by answering questions and providing instructions and referrals.
Assists members in signing up for special events, activities, or programs.
Administrative Support/Clerical (15%)
Processes membership and program fees
Records and updates statistical information; ensures the accuracy and completeness of the same.
Other Responsibilities (5%)
Performs other related work as required
Education and Experience
High school diploma or G.E.D required, and two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, or any equivalent combination of training and experience which provides the necessary knowledge, skills, and abilities.
Certifications/Licenses
None