Job description
We are seeking a dedicated and friendly Medical Receptionist to join our team. The ideal candidate will have a passion for healthcare, excellent patient engagement skills, and a commitment to upholding our core values of teamwork, excellence, compassion, integrity, and commitment. This role involves greeting patients, managing appointments, verifying insurance, and assisting with various administrative tasks.
Key Responsibilities
- Greet patients with a warm and friendly demeanor.
- Manage patient check-in and check-out processes with accuracy and efficiency.
- Confirm and update patient demographics and insurance information.
- Schedule and reschedule patient appointments as needed.
- Verify patient insurance coverage and handle related insurance/financial inquiries.
- Manage patient flow to ensure timely and efficient service.
- Answer and direct phone calls in a professional manner.
- Assist patients with their needs and provide information about clinic services.
- Balance daily transactions and maintain accurate financial records.
- Collaborate with healthcare providers to ensure seamless patient service.
- Other duties as assigned.
Qualifications:
- Strong communication and interpersonal skills.
- Knowledge of medical office practices and medical terminology preferred.
- Strong organizational skills and attention to detail.
- Outgoing and friendly personality with a professional appearance.
- Ability to multitask and handle a fast-paced environment.
- Experience in front desk or customer service roles.
- Proficiency with computer systems and office software.
- Bilingual skills are a plus.
- Commitment to teamwork, excellence, compassion, integrity, and commitment.
Why Join Us?
- Work in an environment that fosters excellence and continuous improvement.
- Collaborate with a dedicated team of professionals who are passionate about healthcare.
- Enjoy opportunities for professional growth and development.
- Contribute to innovative solutions that enhance patient care and streamline testing processes.
- Join a practice that combines advanced technology, expert care, and commitment to our patients.
Job Type: Full-time
Benefits:
- Flexible spending account
Schedule:
Work Location: In person
About Us: At BoozmanHof Regional Eye Clinic, we have proudly served as Northwest Arkansas's trusted partner in eye care for more than 45 years. Since 1977, our mission has been simple: to help you see clearly and live life to the fullest. Our practice combines advanced technology, expert care, and a heartfelt commitment to our patients.