Receptionist

The ideal candidate will possess excellent communication skills, strong organizational abilities, professionalism, and a proactive approach to supporting a fast-paced office environment. We are seeking a friendly, organized, and customer-focused Receptionist / Onsite Specialist to provide front desk coverage and administrative support at our Raleigh office.

Job Title: Receptionist
Location: Raleigh, NC 100% Onsite
Duration: 3-Month Contract Assignment
Schedule: Monday Friday | 8:30 AM 5:00 PM
Hours: 37.5 hours per week (7.5 hours/day)
Background Check: Required (Fingerprinting required)


Position Summary
We are seeking a friendly, organized, and customer-focused Receptionist / Onsite Specialist to provide front desk coverage and administrative support at our Raleigh office. This individual will serve as the first point of contact for clients, visitors, and employees while supporting daily office operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, professionalism, and a proactive approach to supporting a fast-paced office environment.
Key Responsibilities

• Greet and welcome clients, visitors, and employees in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls and respond to general inquiries.
• Maintain front desk coverage during business hours.
• Support day-to-day office operations and administrative activities.
• Sort, distribute, and prepare incoming and outgoing mail, packages, and deliveries.
• Assist with accounts payable/receivable administrative requests and office documentation.
• Coordinate conference room scheduling and meeting setup.
• Support facility-related requests, maintenance coordination, and basic office troubleshooting.
• Perform light data entry, filing, reporting, and other administrative duties.
• Provide additional support to onsite leadership and team members as needed.

Required Qualifications

• Minimum of 2 years of experience in receptionist, administrative support, customer service, or office coordination roles.
• Previous front desk or receptionist experience in a professional office environment.
• Strong verbal and written communication skills.
• Professional appearance and customer-service-oriented attitude.
• Excellent organizational, multitasking, and problem-solving abilities.
• Reliable attendance and punctuality.
• Basic computer proficiency, including:
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Email systems
  • Microsoft Teams
  • Zoom
  • Web-based applications

Preferred Qualifications

• Experience in Insurance, Financial Services, Retail, Hospitality, or other customer-facing industries.
• Experience supporting office operations and administrative processes.

Skills & Competencies

• Exceptional customer service and interpersonal skills.
• Strong relationship-building abilities.
• Ability to multitask, prioritize work, and stay organized in a fast-paced environment.
• High attention to detail and accuracy.
• Comfortable learning and using new web-based systems.
• Ability to navigate multiple technology platforms simultaneously while delivering excellent service.
• Self-motivated, dependable, and adaptable.
• Ability to work independently and collaboratively in a fully onsite environment.

Work Environment

• 100% onsite office setting.
• Frequent interaction with clients, visitors, and internal employees.
• Combination of front desk responsibilities and administrative support duties.

Systems & Tools

• Microsoft Office Suite (Outlook, Word, Excel)
• Microsoft Teams
• Zoom
• Email systems
• Internal web-based applications (training provided)