Receptionist

The Receptionist will be responsible for managing front desk operations, greeting clients and visitors, handling incoming calls, and supporting the day-to-day operations of the agency's office. If you are a people-focused individual with excellent communication skills, strong attention to detail, and an interest in the marketing and advertising industry, this is a great opportunity to join a creative, high-energy environment and contribute to a positive client and employee experience.

Client Overview:
Our client, a leading marketing agency, is seeking a friendly and dependable Receptionist to be the face of their fast-paced New York City office. Known for its collaborative culture and creative approach, the company offers an exciting opportunity for a Receptionist who enjoys multitasking, client interaction, and supporting a dynamic team of marketing professionals. If you are a people-focused individual with excellent communication skills, strong attention to detail, and an interest in the marketing and advertising industry, this is a great opportunity to join a creative, high-energy environment and contribute to a positive client and employee experience.

Salary/Hourly Rate:
$21/hr - $23/hr

Position Overview:
The Receptionist will be responsible for managing front desk operations, greeting clients and visitors, handling incoming calls, and supporting the day-to-day operations of the agency's office. The ideal candidate is proactive, professional, organized, and comfortable working in a fast-paced, creative environment. This is an excellent opportunity for someone with a strong customer service mindset who is interested in marketing, branding, advertising, or the broader creative industry.

Responsibilities of the Receptionist:

• Greet clients, visitors, vendors, and employees, serving as the first point of contact for the agency.
• Answer and direct incoming phone calls with professionalism and accuracy.
• Monitor the front desk inbox and coordinate appointments, meetings, and visitor schedules.
• Maintain a clean, organized, and welcoming reception area and shared meeting spaces.
• Assist with administrative tasks, including mail distribution, data entry, supply ordering, and document preparation.
• Coordinate visitor check-ins, security badges, conference room bookings, and meeting logistics.
• Support agency leadership and team members with light calendar management and internal communications.
• Help coordinate client meetings, creative presentations, and agency-wide events.
• Provide general administrative and operational support to account management, creative, and marketing teams as needed.
• Assist with special projects and office operations to help ensure the agency runs efficiently.

Required Experience/Skills for the Receptionist:

• At least 1 year of experience in a receptionist, front desk, administrative, or customer service role.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• A professional, friendly, and approachable demeanor.
• Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment.
• Strong interpersonal skills and a client-service-oriented mindset.

Preferred Experience/Skills for the Receptionist:

• Previous experience in a marketing agency, advertising firm, public relations company, or creative office.
• Familiarity with Google Workspace, Slack, Zoom, or other workplace collaboration tools.
• An interest in marketing, branding, digital media, advertising, or creative communications.
• Experience supporting client-facing teams or managing a high-traffic front desk.
• Comfort working with multiple departments and supporting a collaborative team environment.

Education Requirements:

• Bachelor's degree required.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 411204