Highlights
The primary role of the Receptionis t is to provide front desk reception services while delivering a high level of hospitality support to clients, visitors, and staff. Provide hospitality services including conference room setup, beverage service, and catering coordination.
Numbers & Facts
| Location | Philadelphia, Pennsylvania |
| Industry | Management Consulting Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1979 |
| Website | http://www.themcsgroup.com |
Description
The primary role of the Receptionist is to provide front desk reception services while delivering a high level of hospitality support to clients, visitors, and staff.
Essential Duties and Responsibilities
- Greet clients, visitors, and staff in a professional and courteous manner
- Answer and direct incoming calls using a multi-line phone system
- Manage visitor check-in procedures and maintain security protocols
- Maintain reception area cleanliness and professional appearance
- Provide hospitality services including conference room setup, beverage service, and catering coordination
- Assist with meeting room scheduling and preparation
- Coordinate courier pickups and deliveries
- Assist with scanning, copying, and document handling
- Provide backup support across office services functions
- Crosstrain on all site duties and schedules
- Always maintain confidentiality and professionalism
- Perform other duties as required
Qualifications & Experience
- Minimum 5 years of related work experience
- Ability to multitask in a fast-paced environment
- High School Diploma or equivalent
- Associate degree or bachelor’s Degree preferred.
- Strong knowledge of Microsoft Word, Excel, Outlook, Teams
- Excellent verbal and written communication skills.
- Ability to deal effectively with individuals at all organizational levels.
- Good judgment and ability to make timely and sound decisions.
Education Requirements
Associate degree or bachelor’s Degree preferred
Physical Demands
- Ability to lift and carry boxes weighing up to 50 pounds unassisted.
- Must be able to move about intermittently throughout the workday.
- Ability to stand for extended periods while performing office-related tasks.
Work Environment
- Ability to work collaboratively and productively as part of a team.
- Must be adaptable to changing client needs and priorities.
- Hybrid work schedule: combination of remote work and on-site presence at assigned client location.
Equipment Software
- Must be proficient on the computer, laptop, monitors, mouse, keyboard, headset, copier, scanner, fax machine
- Must be proficient in MS Office and Google Apps
- Must be proficient in MS Suite
- Must have working knowledge of Teams, Zoom, or a similar virtual meeting platform
- Candidates familiar with Citrix platform will be preferred
Occupational Health and Safety
Employees are responsible and accountable for: · Compliance with workplace policies and procedures for risk identification, risk assessment and risk control · Active participation in activities associated with the management of workplace health and safety · Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace · Correct utilization of appropriate personal protective equipment · Compliance with the MCS Safety Manual and MCS Associate Manual provided on date of hire. |
About Company
PUT THE RESOURCES OF MCS TO WORK FOR YOUR ORGANIZATION
The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally-recognized provider of outsourcing services. For more than three decades, we have served law firms, insurance companies, corporations, government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services including records retrieval & analysis, deposition, eDiscovery, facilities management and back office solutions to help increase productivity while reducing operational costs.