| Location | Norfolk, VA |
Receptionist/File Clerk (Office Assistant)
Salary
$42,016.00 - $70,391.46 Annually
Location
800 E. City Hall Avenue, Suite 600, Norfolk, VA
Job Type
Casual Part-time
Job Number
14463
Department
Commonwealths Attorney
Opening Date
10/23/2026
Closing Date
11/2/2026 11:59 PM Eastern
Description
Norfolk, Virginia is Americas most authentic and urban waterfront city. Home to the worlds largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Commonwealth's Attorney (CWA) office is committed to upholding public safety, equity, honesty, and fairness in the administration of justice. The CWA prosecutes all felony offenses and select misdemeanor charges arising from violations of the Criminal Code of Virginia within the City of Norfolk. The Office also manages certain civil matters, including asset forfeiture proceedings, expungements and sealing of criminal records, and the restoration of driving privileges.
The CWA is seeking an enthusiastic and dependable part-time Receptionist/File Room Clerk (Office Assistant). This position serves as an ambassador to the public in the absence of the full-time receptionist, ensuring visitors and callers receive professional and courteous assistance. Additional responsibilities include organizing and distributing incoming mail and accurately filing case materials using established alphabetical and numerical systems.
The ideal candidate will be proficient in Microsoft Office Suite and case management systems, and will possess a working knowledge of legal terminology, forms, and procedures. As the public face of this Office and the broader justice system, strong interpersonal skills and a positive, professional demeanor are essential. This role requires familiarity with fundamental operational, technical, and administrative processes.
Departmental Hiring Salary: $22.00 per hour
This position works at the will of the Commonwealths Attorney
Essential Functions
Essential functions include but are not limited to:
Efficiently organizes and files incoming mail and documents into staff mailboxes.
Maintains closed case files using established alphabetical and numerical filing systems within the on-site file room.
Promptly answers front desk telephone calls and provides accurate information regarding court dates and case assignments.
Courteously directs members of the public, whether in person or by phone, to the appropriate staff member or resource.
Performs data entry tasks as needed.
Completes additional duties as assigned to support office operations.
Education/Experience
High School diploma or equivalency.
No experience required.
Additional Information & Requirements
Working Hours: Monday - Friday 1:00 PM - 5:00 PM
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
02
Are you a current or previous City of Norfolk employee?
03
Please select the highest level of education you have completed.
04
Please rate your experience level with Microsoft products (Applicants may be subject to a skills assessment):
05
Do you have experience working in an office setting performing administrative duties?
06
Do you have experience researching information on various topics for use in legal proceedings or briefings?
07
Please describe your experience researching information on various topics for use in legal proceedings or briefings. Specify your research method(s), the subject matter researched, and the purpose. If you do not have experience, enter N/A.
08
Do you have experience assisting clients or customers with inquiries, providing timely responses to requests, and answering phones in a customer focused office environment?
09
Briefly describe your experience as it relates to the previous question. If you do not have experience, enter N/A.
10
Please provide the name, email address, and phone number of your current or most recent supervisor
11
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
12
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
Required Question
Employer City of Norfolk