JOB DESCRIPTION
Job Title
District Receptionist
Evaluation Type
Paraprofessional
Location/Department
Service Center/Human Resources
Pay Grade
P6
FLSA
Non-Exempt
Date Revised
August 2026
Supervisor
Human Resources Coordinator
BASIC FUNCTION & RESPONSIBILITY: Under direct supervision, the District Receptionist serves as the first point of contact for parents, staff, and visitors entering the school district office. This position plays a vital role in providing exceptional customer service, handling administrative tasks, and maintaining a welcoming, organized environment.
QUALIFICATIONS:
Education/Certification:
- High school diploma or GED
- Fluent in Spanish
Special Knowledge/Skills/Abilities:
- Ability to operate multi-line phone system
- Effective public relations, organization, communication, and interpersonal skills
- Ability to speak, read, and understand English and Spanish
- Ability to read and comprehend instructions
- Ability to effectively present information in one-on-one situations
- Proficient in keyboarding, data entry, and file maintenance
- Strong organizational abilities with attention to detail and the capacity to manage multiple tasks efficiently.
- Ability to follow verbal and written instructions
Experience:
- One (1) year of clerical experience in an office setting
CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Reception and Phones:
- Receive and direct incoming calls, take reliable messages, and route them to appropriate staff.
- Greet and assist visitors (e.g., public, parents, students, staff, vendors, etc.) in a courteous and professional manner, directing them to the appropriate personnel or resources as needed while maintaining district security expectations.
- Manage incoming and outgoing mail, packages, and deliveries, distributing items to appropriate recipients in a timely manner.
- Maintain visitor log and issue visitor passes.
- Maintain a tidy and organized reception area, ensuring all necessary forms, documents, and informational materials are readily available to visitors.
- Perform general clerical duties, including data entry, filing, copying, and scanning documents, to support the human resources department and others within the district office.
- Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
Human Resources:
- Prepare, maintain, and submit required federal and state reports in accordance with established requirements and deadlines.
- Assist with posting and maintaining job vacancies for the district.
- Review and update job descriptions as needed to ensure duties, qualifications, and position information remain current and accurate.
- Assist with new hire orientation.
Other:
- Maintain digital files using office software to maintain accurate records, including employee rosters, reports, and mailing lists.
- Offer clerical support across various departments as required to ensure efficient office operations.
- Uphold strict confidentiality regarding sensitive information related to students, families, and staff in accordance with district policies and regulations.
- Collaborate effectively with colleagues and other departments to ensure smooth operations and provide support as needed.
SUPERVISION EXERCISED: None
MENTAL DEMANDS/PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS:
- Tools/Equipment Used: Standard office equipment including personal computer and peripherals; multi-line phone system
- Posture: Continuous sitting
- Motion: Repetitive hand motions including reaching; frequent keyboarding and use of mouse
- Lifting: Occasional light lifting and carrying (less than 15 pounds)
- Environment: Reception desk in the administrative/central office
- Mental Demands: Work with frequent interruptions; maintain emotional control under stress