Receptionist/Data Entry Clerk

POSITION SUMMARY:
Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visitors, direct patrons/patients, and perform a full range of data entry and administrative support services. _____________________________________________________________________________________

ESSENTIAL FUNCTIONS:

• Receive visitors at the front desk. Greet, welcome, direct, and announce them
• Answer, screen, and forward incoming phone calls
• Receive and sort daily mail
• Address and escalate customer complaints
• Provide information about facilities, programs and other services
• Access and respond to e-mails
• Scan and maintenance documents
• Perform electronic data entry, assist in the preparation of correspondence, and maintain data and correspondence
• Prepare materials, agenda, notes, and handouts
• Perform other duties as required.

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REQUIRED QUALIFICATIONS:

• HS Diploma or equivalent
• 0-1 years of related experience
• Proficient in Microsoft Office products and software
• Demonstrated organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel.